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Jose MendezSubject: License Authentication failed
Author: Jose Mendez
Date: 19 Nov 2008 12:49 PM
Originally Posted: 19 Nov 2008 10:14 AM
I just tried to install stylus studio 2008 on one of our PC's and received a "License Athentication Failed" (software license could not be validated automatically. need to validate license manually by telephone.) prompt requesting that I contact customer service I'm also given an installation reference ID. We have five user licenses and are currently using two. I called the number provided in the message prompt however I've been transferred to several different departments. Can you please help.

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(Deleted User) Subject: License Authentication failed
Author: (Deleted User)
Date: 02 Dec 2008 06:23 AM
Hi Jose,
in order to investigate the problem, could you send the activation key you tried to use to stylus-field-report (at) progress.com?

Thanks,
Alberto

 
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