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k cannellSubject: XLS Formatting Objects Preview Crashes
Author: k cannell
Date: 26 Aug 2013 01:12 PM

Am running the ltest eval Stylus Studio X15 XML enterprise Edition.

XSL Formatting Objects --> catalog.cml example.
CLick on Preview...
systm processes, all looks good, then crashes.

The only log I see is Struzzo.log:

//=====================================================
Date: Mon Aug 26 12:47:58 2013
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 00373F4D 01:00002F4D C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\StPreview.dll

Registers:
EAX:00000000
EBX:00000000
ECX:003826A8
EDX:B722BCCB
ESI:03EA9D38
EDI:06303E78
CS:EIP:0023:00373F4D
SS:ESP:002B:0018BF24 EBP:043F78AC
DS:002B ES:002B FS:0053 GS:002B
Flags:00010246

Loaded modules:
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\Struzzo.exe ver. 15.1 build 1910k
C:\windows\SysWOW64\ntdll.dll ver. 6.1.7600.16385
C:\windows\syswow64\kernel32.dll ver. 6.1.7601.18015
C:\windows\syswow64\KERNELBASE.dll ver. 6.1.7601.18015
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\icuuc40.dll
C:\windows\syswow64\ADVAPI32.dll ver. 6.1.7600.16385
C:\windows\syswow64\msvcrt.dll ver. 7.0.7601.17744
C:\windows\SysWOW64\sechost.dll ver. 6.1.7600.16385
C:\windows\syswow64\RPCRT4.dll ver. 6.1.7600.16385
C:\windows\syswow64\SspiCli.dll ver. 6.1.7601.17856
C:\windows\syswow64\CRYPTBASE.dll ver. 6.1.7600.16385
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\icudt40.dll
C:\windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll ver. 8.00.50727.6195
C:\windows\syswow64\WININET.dll ver. 10.00.9200.16521
C:\windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll ver. 6.2.9200.16492
C:\windows\syswow64\user32.DLL ver. 6.1.7601.17514
C:\windows\syswow64\GDI32.dll ver. 6.1.7601.17514
C:\windows\syswow64\LPK.dll ver. 6.1.7600.16385
C:\windows\syswow64\USP10.dll ver. 1.0626.7601.18009
C:\windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll ver. 6.2.9200.16492
C:\windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll ver. 6.2.9200.16492
C:\windows\syswow64\shlwapi.DLL ver. 6.1.7600.16385
C:\windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll ver. 6.2.9200.16492
C:\windows\system32\version.DLL ver. 6.1.7600.16385
C:\windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll ver. 6.2.9200.16492
C:\windows\syswow64\normaliz.DLL ver. 6.1.7600.16385
C:\windows\syswow64\iertutil.dll ver. 10.00.9200.16660
C:\windows\system32\HHCTRL.OCX ver. 6.1.7600.16385
C:\windows\syswow64\SHELL32.dll ver. 6.1.7601.17514
C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll ver. 6.1.7600.16385
C:\windows\syswow64\ole32.dll ver. 6.1.7600.16385
C:\windows\syswow64\OLEAUT32.dll ver. 6.1.7601.17676
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\StXMLCmn.dll
C:\windows\system32\SHFOLDER.dll ver. 6.1.7600.16385
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\xmlengine.dll ver. 3, 0, 0 build
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\StCmn.dll
C:\windows\system32\iphlpapi.dll ver. 6.1.7600.16385
C:\windows\syswow64\NSI.dll ver. 6.1.7600.16385
C:\windows\system32\WINNSI.DLL ver. 6.1.7600.16385
C:\windows\system32\MPR.dll ver. 6.1.7600.16385
C:\windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_cbf5e994470a1a8f\MFC80U.DLL ver. 8.00.50727.6195
C:\windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCP80.dll ver. 8.00.50727.6195
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\RWUXThemeSU80.dll ver. 10.01
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\sfl501asu.dll ver. 5.01"
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\ot1101asu.dll ver. 11.01"
C:\windows\syswow64\WS2_32.dll ver. 6.1.7600.16385
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\vc8-re200l.dll
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\StPreview.dll
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\SmartEdit2.dll
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\StylusHlp.dll
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\dbghelp.dll ver. 6.5.0003.7
C:\windows\system32\IMM32.DLL ver. 6.1.7601.17514
C:\windows\syswow64\MSCTF.dll ver. 6.1.7600.16385
C:\windows\SysWOW64\nvinit.dll ver. 9.18.13.0697
C:\windows\WinSxS\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_03ce2c72205943d3\MFC80ENU.DLL ver. 8.00.50727.6195
C:\windows\system32\uxtheme.dll ver. 6.1.7600.16385
C:\Program Files (x86)\Samsung\Easy Settings\WinCRT.dll
C:\windows\system32\WINSPOOL.DRV ver. 6.1.7600.16385
C:\windows\system32\dwmapi.dll ver. 6.1.7600.16385
C:\windows\system32\profapi.dll ver. 6.1.7600.16385
C:\windows\system32\CRYPTSP.dll ver. 6.1.7600.16385
C:\windows\system32\rsaenh.dll ver. 6.1.7600.16385
C:\windows\system32\USERENV.dll ver. 6.1.7600.16385
C:\windows\system32\Secur32.dll ver. 6.1.7601.17856
C:\windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll ver. 6.2.9200.16492
C:\windows\syswow64\CLBCatQ.DLL ver. 6.1.7600.16385
C:\windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll ver. 6.2.9200.16492
C:\windows\system32\mswsock.dll ver. 6.1.7600.16385
C:\windows\System32\wship6.dll ver. 6.1.7600.16385
C:\windows\syswow64\urlmon.dll ver. 10.00.9200.16521
C:\windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll ver. 6.2.9200.16492
C:\windows\system32\DNSAPI.dll ver. 6.1.7600.16385
C:\windows\System32\netprofm.dll ver. 6.1.7600.16385
C:\windows\System32\nlaapi.dll ver. 6.1.7601.17761
C:\windows\system32\dhcpcsvc.DLL ver. 6.1.7600.16385
C:\windows\system32\dhcpcsvc6.DLL ver. 6.1.7601.17970
C:\windows\System32\wshtcpip.dll ver. 6.1.7600.16385
C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL ver. 7.250.4232.0
C:\windows\syswow64\PSAPI.DLL ver. 6.1.7600.16385
C:\Program Files (x86)\Bonjour\mdnsNSP.dll ver. 3,0,0,10
C:\windows\system32\rasadhlp.dll ver. 6.1.7600.16385
C:\windows\system32\RpcRtRemote.dll ver. 6.1.7601.17514
C:\windows\System32\fwpuclnt.dll ver. 6.1.7600.16385
C:\windows\System32\npmproxy.dll ver. 6.1.7600.16385
C:\windows\system32\RICHED32.DLL ver. 6.1.7601.17514
C:\windows\system32\RICHED20.dll
C:\Windows\SysWOW64\ieframe.dll ver. 10.00.9200.16521
C:\Windows\SysWOW64\api-ms-win-downlevel-shell32-l1-1-0.dll ver. 6.2.9200.16492
C:\windows\system32\SXS.DLL ver. 6.1.7600.16385
C:\windows\system32\apphelp.dll ver. 6.1.7600.16385
C:\Windows\SysWOW64\mshtml.dll ver. 10.00.9200.16521
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\Plugins\dbgmgr.dll ver. 15.1 build 1910k
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\Plugins\debugger.dll ver. 15.1 build 1910k
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\Plugins\flat.dll ver. 15.1 build 1910k
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\Plugins\pipeline.dll ver. 15.1 build 1910k
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\Stylla.dll
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\XQilla.dll
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\Plugins\presentation.dll ver. 15.1 build 1910k
C:\windows\syswow64\comdlg32.dll ver. 6.1.7600.16385
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\Plugins\sef.dll ver. 15.1 build 1910k
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\Plugins\stylus.dll ver. 15.1 build 1910k
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\MapperCmn.dll
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\Plugins\wsedit.dll ver. 15.1 build 1910k
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\Plugins\xmldiff.dll ver. 15.1 build 1910k
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\Plugins\xmledit.dll ver. 15.1 build 1910k
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\Plugins\xquery.dll ver. 15.1 build 1910k
C:\windows\system32\napinsp.dll ver. 6.1.7600.16385
C:\windows\system32\pnrpnsp.dll ver. 6.1.7600.16385
C:\windows\System32\winrnr.dll ver. 6.1.7600.16385
C:\windows\system32\wshbth.dll ver. 6.1.7601.17514
C:\windows\system32\MLANG.dll ver. 6.1.7600.16385
C:\windows\system32\PROPSYS.dll ver. 7.00.7600.16385
C:\windows\system32\d2d1.dll ver. 6.2.9200.16492
C:\windows\system32\windowscodecs.dll ver. 6.2.9200.16583
C:\windows\system32\DWrite.dll ver. 6.2.9200.16492
C:\windows\system32\dxgi.dll ver. 6.2.9200.16492
C:\windows\syswow64\WINTRUST.dll ver. 6.1.7601.18205
C:\windows\syswow64\CRYPT32.dll ver. 6.1.7601.18205
C:\windows\syswow64\MSASN1.dll ver. 6.1.7601.17514
C:\windows\system32\d3d11.dll ver. 6.2.9200.16570
C:\windows\system32\D3D10Warp.dll ver. 6.2.9200.16492
C:\windows\system32\msimtf.dll ver. 6.1.7600.16385
C:\windows\system32\msls31.dll ver. 3.10
C:\windows\SysWOW64\jscript9.dll ver. 10.00.9200.16521
C:\windows\system32\ntmarta.dll ver. 6.1.7600.16385
C:\windows\syswow64\WLDAP32.dll ver. 6.1.7600.16385
C:\windows\syswow64\SETUPAPI.dll ver. 6.1.7600.16385
C:\windows\syswow64\CFGMGR32.dll ver. 6.1.7601.17621
C:\windows\syswow64\DEVOBJ.dll ver. 6.1.7601.17621
C:\Program Files (x86)\Java\jre7\bin\client\jvm.dll
C:\windows\system32\WSOCK32.dll ver. 6.1.7600.16385
C:\windows\system32\WINMM.dll ver. 6.1.7600.16385
C:\windows\system32\MSVCR100.dll ver. 10.00.40219.325
C:\Program Files (x86)\Java\jre7\bin\verify.dll
C:\Program Files (x86)\Java\jre7\bin\java.dll
C:\Program Files (x86)\Java\jre7\bin\jdwp.dll
C:\Program Files (x86)\Java\jre7\bin\npt.dll
C:\Program Files (x86)\Java\jre7\bin\zip.dll
C:\Program Files (x86)\Java\jre7\bin\dt_socket.dll
C:\Program Files (x86)\Java\jre7\bin\net.dll
C:\Program Files (x86)\Java\jre7\bin\nio.dll
C:\windows\System32\Wpc.dll ver. 1.0.0.1
C:\windows\System32\wevtapi.dll ver. 6.1.7600.16385
C:\windows\system32\samcli.dll ver. 6.1.7601.17514
C:\windows\system32\SAMLIB.dll ver. 6.1.7600.16385
C:\windows\system32\netutils.dll ver. 6.1.7601.17514
C:\PROGRAM FILES (X86)\FOXIT\Foxit PhantomPDF\plugins\FoxitPhantomPDFBrowserAx.dll ver. 2, 2, 2, 1015 build
C:\windows\system32\MSIMG32.dll ver. 6.1.7600.16385
C:\windows\system32\oledlg.dll ver. 6.1.7600.16385
C:\windows\system32\WINHTTP.dll ver. 6.1.7600.16385
C:\windows\system32\webio.dll ver. 6.1.7601.17514
C:\windows\system32\OLEACC.dll
C:\windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_72d2e82386681b36\gdiplus.dll ver. 6.1.7601.18120
C:\windows\system32\asycfilt.dll ver. 6.1.7601.17514

Call stack:
Address Function
0001:00002F4D CPreviewBrowser::AttachDocEvents+BD
C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\StPreview.dll
0001:00016E3C Ordinal6681+492C
C:\windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_cbf5e994470a1a8f\MFC80U.DLL
0001:00097128 Ordinal5396+0
C:\windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_cbf5e994470a1a8f\MFC80U.DLL
0000:00000000
0000:00000000
0000:00000000
0000:00000000
0000:00000000 C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\Struzzo.exe
0000:00000000 C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\Struzzo.exe
0000:00000000
0000:00000000 C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\Struzzo.exe
0000:00000000
0003:004049C0 StrStrW+42533D
C:\windows\syswow64\SHELL32.dll
0000:00000000 C:\Program Files (x86)\Stylus Studio X15 XML Enterprise Suite\bin\Struzzo.exe


-----------------------------

Repeatable, with similar log results.

Please help - else I need to go to Altova.





K Cannell
TH Technology
kcannell@thtechnology.com
978-546-7992


DocumentStruzzo(2).dmp
Struzzo.DMP

DocumentStruzzo(181).log
Struzzo.log

Postnext
Ivan PedruzziSubject: XLS Formatting Objects Preview Crashes
Author: Ivan Pedruzzi
Date: 26 Aug 2013 02:26 PM

Hello Karen,

Thank you for sending the screenshots via private email.

The log file seems to point to an error while the IE Preview Window was trying to load the PDF file.

Do you have Adobe Acrobat reader installed in your system?

If you open the following URL in Internet Explore does it load?
http://www.stylusstudio.com/doc/StylusStudioX14UserGuide.pdf



Ivan Pedruzzi
Stylus Studio Team

Postnext
k cannellSubject: XLS Formatting Objects Preview Crashes
Author: k cannell
Date: 26 Aug 2013 02:57 PM
Hello Ivan,

Yes, the link you sent opens the User Guide PDF in my default browser, which is Chrome.

No, I do not have Adobe installed, I use Foxit PDF Reader. It works fine for everything else. Do you have some specific check for Adobe? That would be hard to imagine, but I'll check by using Adobe. I really do not like Adobe on my machine, too many prompts and uato download for my taste.

I already checked in Firefox ... same issue.

Is there a way to redirect to a file, and have me open that file in the PDF Viewer?




K Cannell
TH Technology
kcannell@thtechnology.com
978-546-7992

Postnext
Ivan PedruzziSubject: XLS Formatting Objects Preview Crashes
Author: Ivan Pedruzzi
Date: 26 Aug 2013 03:26 PM
Stylus Studio uses Internet Explorer as part of the preview window.
Internet Explorer is required to make Stylus Studio work properly.

There is no hard code requirement to Acrobat Reader, but you have to have an IE plug-in for loading PDF.

As far as I can tell Foxit does not provide a plug-in for IE, but I can be wrong



Acrobat Reader is a free download
http://get.adobe.com/reader/



Ivan Pedruzzi
Stylus Studio Team

Postnext
k cannellSubject: XLS Formatting Objects Preview Crashes
Author: k cannell
Date: 26 Aug 2013 03:29 PM
Aha ... once I downloaded Adobe, it worked.

The trouble is not opening anyting in my browser, the trouble is Stylus Studio Preview pane expects Adobe PDF .... once I installed Adobe Reader, it works oOK showing the Preview in the Preview pane.


Is there some way to configure Stylus Studio to use the Foxit PDF Reader?
I really try to keep Adobe PDF off my machine.

Thank you - Karen



K Cannell
TH Technology
kcannell@thtechnology.com
978-546-7992

Postnext
k cannellSubject: XLS Formatting Objects Preview Crashes
Author: k cannell
Date: 26 Aug 2013 03:29 PM
Aha ... once I downloaded Adobe, it worked.

The trouble is not opening anyting in my browser, the trouble is Stylus Studio Preview pane expects Adobe PDF .... once I installed Adobe Reader, it works oOK showing the Preview in the Preview pane.


Is there some way to configure Stylus Studio to use the Foxit PDF Reader?
I really try to keep Adobe PDF off my machine.

Thank you - Karen



K Cannell
TH Technology
kcannell@thtechnology.com
978-546-7992

Posttop
k cannellSubject: XLS Formatting Objects Preview Crashes
Author: k cannell
Date: 26 Aug 2013 11:30 PM
One more note ...
I discovered that the Foxit 5.4 IE Plugin does not work in IE ...
I suspect there will be a fix in the future, but for now, that Foxit plugin was causing the problem, NOT Stylus Studio.

Knowing the SS uses IE in the Preview pane was key to figuring this out -
Thank you -
Karen

 
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