Subject:SS Crash: 4.5 103f - While trying to save a file Author:Lee Humphries Date:20 Oct 2002 08:22 PM
I was trying to save an XSLT file that I had just edited, but because I had just copied from another directory it still retained the original read-only attribute. After turning off the read-only attribute I attempted to save it again. Stylus went BANG!.
Log attached
Subject:Re: SS Crash: 4.5 103f - While trying to save a file Author:Minollo I. Date:21 Oct 2002 12:40 PM
Lee,
we are unable to reproduce this problem. We can understand the
information contained in the log file, but that points to a problem which
we can't map into the description of the problem that you have given us.
Is there anything else you can remember about this issue? Was the file also
included in the active project? Did you have multiple scenarios defined?
Have you done a save-as operation before resetting the read-only flag for
the original file? In general, did you do anything in between the "can't
save - file is read-only" operation and the new save command apart from
resetting the read-only flag for the file?
Subject:Re: SS Crash: 4.5 103f - While trying to save a file Author:Lee Humphries Date:28 Oct 2002 08:22 PM
Hi Minollo,
> Was the file also included in the active project?
- No - I wasn't working with a project at the time.
> Did you have multiple scenarios defined?
- No - One of the changes I had just made to this XSLT was to delete all of the scenarios (PS. this used to cause me problems way back in 3.5)
> Have you done a save-as operation before resetting the read-only flag for the original file?
- To produce the new file I didn't do a "save-as". I copied the original file to a new directory, before editing and then attempting to save it.
> In general, did you do anything in between the "can't save - file is read-only" operation and the new save command apart from resetting the read-only flag for the file?
- No - I got the can't save message, went to explorer and reset the read-only attribute, then went back and attempted the save.
Subject:Re: SS Crash: 4.5 103f - While trying to save a file Author:Minollo I. Date:28 Oct 2002 09:38 PM
Thanks. We are working on this problem right now, but so far we have been
unable to reproduce it. Yes, we think the problem is somehow triggered by
the removal of scenarios, but we haven't found the right pattern yet.
BTW, was the file read-only in this case? I tend to believe that shouldn't
be a factor.