Difference in data?

Exhibit A:

<identification>    
    <returned_name_address>
       
<name_address>Doe, John</name_address>    
</returned_name_address>   
<returned_name_address>    
    <name_address>33235 N Main
St</name_address>    
</returned_name_address>    
<returned_name_address>   
    
<name_address>CLEVELAND OH 441245239</name_address>   
</returned_name_address></identification> 

 
Exhibit B:
 
<identification>   
<returned_name_address>        
    <name_address>Doe,
John</name_address>       
    <name_address>33235 N Main
St</name_address>        
    <name_address>CLEVELAND OH
441245239</name_address>    
</returned_name_address></identification>
 
This
doesn't really fall into "xsl", I know.. but knew this forum could help.  I
understand that A is multiple rows in the <returned_name_address> table.  How
would you describe B?  We're getting B back in a result set from a vendor
service and I'm having trouble explaining to them why it's bad.  Any help
would 
be appreciated.
 
Abe
abescott@xxxxxxxxx