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This article caught my eye: http://www.informationweek.com/831/simplicity.htm It doesn't mention XML or even the internet, but might be food for thought for those who have debated "simplicity" here. "Many say vendors don't do as much as they could to make IT products easier to use--and purposefully so, as at least one observer sees it. "They're designed by engineers conscious of every element of the whole system, and they try to show the complexity of the system in the interface they design," says Larry Hawes, a senior analyst at the Delphi Group. " "Getting something simple or elegant is very, very hard work." Vendors must labor hard by working with customers to make their products easier to use, and IT managers must work hard to design systems that are elegant and can be easily adapted to changing needs, says Jensen. " "The basics are these: Complexity is wasteful, stressful, and expensive; simplicity is efficient, cost-effective, and productive. That should be a compelling enough business case for anyone using or selling computer technology. Just ask David Gelernter--if he ever gets his PC to work right."
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