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Brenda BrownSubject: Re-imaged desktop/laptop lost my mapped network drives
Author: Brenda Brown
Date: 25 Jul 2013 11:56 AM
I didn't have to map them before; they were just there when Stylus Studio was installed on my machines. We went from XP to WIN7. Please help!

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Ivan PedruzziSubject: Re-imaged desktop/laptop lost my mapped network drives
Author: Ivan Pedruzzi
Date: 25 Jul 2013 12:37 PM
Brenda,

I am not sure how this is this relevant to Stylus Studio.

If your laptop has been re-imaged all your previous settings have been lost. Now you have fresh os installation and you need to re-map your network drives.

Hope this helps
Ivan Pedruzzi
Stylus Studio Team

Postnext
Brenda BrownSubject: Re-imaged desktop/laptop lost my mapped network drives
Author: Brenda Brown
Date: 25 Jul 2013 01:24 PM
I should have been a little clearer. My drives are all mapped on both my laptop and desktop after the re-image. It's when I open Stylus Studio and go under the File Explorer, My Computer and then Computer, that they do not show up. There's only the local C drive. How do you map them inside Stylus Studio?

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Ivan PedruzziSubject: Re-imaged desktop/laptop lost my mapped network drives
Author: Ivan Pedruzzi
Date: 26 Jul 2013 11:27 AM
Hi Brenda,

This is a really tricky Windows behavior triggered by the security model introduced in Windows Vista and above.

If you start Stylus Studio with elevated privileges, for example setting starts as Administrator in its shortcut or clicking on "Start as Administrator", Windows create a security session which does not have your mapped drives.

Your network drives have been mapped in your interactive session which has no elevated privileges and runs in a different security session.


Try the following experiment:

- start a command shell as Administrator
- map a drive
- re-start Stylus Studio and you should see the the drive you have mapped

Hope this helps
Ivan Pedruzzi
Stylus Studio Team

   
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