Stylus Studio® Software Maintenance Policy

Do you have lingering questions about Software Maintenance policies? Well to help you with your inquiries, the Stylus Studio® team is sharing all the in's and out's of our coverage programs. Check it out below.

Software Maintenance Updates

The Stylus Studio® team makes periodic software maintenance updates to Stylus Studio® to correct errors, make enhancements, or improve performance. A software maintenance update is defined as a new build for the current version of the product that results in a patch, bug fix, updated documentation, or improved performance.

If you are a registered Stylus Studio® user, you are entitled to any software maintenance updates to the release of Stylus Studio® you have purchased. For example, if you purchased Stylus Studio® 2010 XML Enterprise Edition, Release 1, you will be able to download subsequent software builds for that release (e.g., Stylus Studio® 2010 XML Enterprise Edition, Release 1, build 501i, 501j, 501k...) for free. You can easily check on the availability of software maintenance updates to your current release of Stylus Studio® by clicking Help > Check for Latest Version on the Stylus Studio® menu.

Software Upgrades

A software upgrade is defined as a new release of Stylus Studio® that substantially enhances the functionality of the product and/or results in a change to the release number of the product (e.g., Stylus Studio® 2010 Release 1 to Stylus Studio® 2010 Release 2 or Stylus Studio® 2010 Release 2 to Stylus Studio® 2011). You are required to purchase an upgrade license in order to upgrade to a newer release of Stylus Studio®.

Optional Annual Upgrade Protection (AUP) coverage is offered that allows you to upgrade to any new release of Stylus Studio® during the coverage period without paying an additional upgrade license fee.

We offer AUP coverage programs for Stylus Studio® XML Enterprise Suite, Stylus Studio® XML Professional Suite, and DataDirect XML Converters™ ). We do not offer AUP for Stylus Studio® XML Home Edition.

AUP coverage is for one year and must be renewed annually in order to stay in effect. Additional years of AUP can be purchased at anytime during the coverage period. Maintaining current AUP coverage is more cost effective than purchasing an upgraded version of a product at full price. It is also a way to accurately budget for software upgrades and treat them as annual business expenses rather than periodic large purchases.

If you are a registered Stylus Studio® user with current AUP coverage and would like to upgrade your software, simply go to Process Your AUP. An email notification containing the status of your AUP along with a new product activation code (key code) for the upgraded version of Stylus Studio for which you qualify will be sent to you.

If you are not certain about your AUP status or would like to purchase AUP coverage, please send an email to

Have more questions about software maintenance? You can also check out our AUP Frequently Asked Questions page for more information.


Although we strive to constantly improve Stylus Studio®, we do not guarantee new product releases during any specific period of time. We will make our best attempts to notify registered product users of enhancements to products; however, the best way to learn of new product releases is to periodically visit the Stylus Studio® website.


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