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Commercial dispute message
This specification provides the definition of the Commercial dispute message (COMDIS) to be used in Electronic Data Interchange (EDI) between trading partners involved in administration, commerce and transport.
1.1. Functional definition
A notice of commercial dispute against one or more invoices is usually raised by the buyer to notify the seller that something was found wrong with the goods delivered or the services rendered (goods damaged, delivery incomplete, delivery late, etc.). The dispute must be resolved before the related invoice can be settled.
The message will be used to: - notify a dispute; - correspond about an existing dispute (structured information); - notify the settlement of a dispute.
The message will serve at the same time as the dispute notice and as the dispute answer.
Throughout this document, the term 'Buyer' refers to either the buyer or an Agent acting on behalf of the Buyer, and the term 'Seller' refers either to the seller or an Agent acting on behalf of the Seller.
1.2. Field of application
The Commercial dispute message may be used for both national and international applications. It is based on universal practice related to administration, commerce and transport, and is not dependent on the type of business or industry.
The usual flow of communication is from buyer to seller: the buyer sends a dispute notice to the seller, and the seller sends back a dispute answer to the buyer. Optionally, the seller may also send a credit note. An alternative flow of communication is from seller to buyer, e.g. if the seller disputes the payment of a related invoice.
If part of the invoice is disputed, then as a consequence the whole invoice will be disputed.
See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 1.
3. TERMS AND DEFINITIONS
3.1. Standard terms and definitions
See UNTDID, Part 4, Chapter 2.3 UN/ECE UNSM - General Introduction, Section 2.
4. MESSAGE DEFINITION
4.1. Segment clarification
This section should be read in conjunction with the segment table which indicates mandatory, conditional and repeating requirements.
0010 UNH, Message header
A service segment starting and uniquely identifying a message. The message type code for the Commercial dispute message is COMDIS.
Note: Commercial dispute messages conforming to this document must contain the following data in segment UNH, composite S009:
0020 BGM, Beginning of message
A segment specifying the function and status of the message.
0030 RFF, Reference
A segment identifying the reference of another message or transaction related to this message.
0040 DTM, Date/time/period
A segment specifying the date and, when required, the time at which the message has been created as well as other dates and times relevant to the transactions.
0050 CUX, Currencies
A segment to specify currencies and relevant details for the rate of exchange.
A group of segments identifying the name and address of the parties involved in the transaction and their contacts.
0070 NAD, Name and address
A segment identifying the name and address of the parties associated with the commercial dispute message.
0080 CTA, Contact information
A segment identifying a person or a department for the party specified in the NAD segment and to whom communication should be directed.
0090 COM, Communication contact
A segment group providing details of all documents, e.g. invoices, payment orders, etc. to which the commercial dispute refers. It includes information on the monetary amounts for each document and on any adjustments (with an indication of the reason for adjustments) and on actions (to be) taken by the parties who are involved.
0110 DOC, Document/message details
A segment for identifying the reference document to which the commercial dispute refers.
0120 DTM, Date/time/period
A segment specifying the date and, when required, the time of the related documents in the DOC segment.
0130 MOA, Monetary amount
A segment giving the monetary amounts of the original document, the amounts that has been paid, the amount that is disputed or adjusted.
A group of segments to indicate the reasons of the dispute, with coded and free text information, related to the reference document.
0150 AJT, Adjustment details
A segment indicating the reason of the dispute.
0160 FTX, Free text
A segment with free text information, related to the dispute reasons and the reference document.
A group of segments indicating the actions to be taken and the actions taken.
0180 INP, Parties and instruction
A segment indicating the actions to be taken, and the actions taken, and specifying the parties involved in these actions.
0190 FTX, Free text
A segment with free text information, with additional information on the actions to be taken and the actions taken.
A group of segments which may be used when required to provide details of individual line items in the reference document.
0210 DLI, Document line identification
A segment identifying a specific line item within the referenced document.
0220 MOA, Monetary amount
A segment giving the monetary amounts of the original line item, and the amount that is disputed or adjusted.
A group of segments to indicate the reasons of the dispute, with coded and free text information, related to the reference line item.
0240 AJT, Adjustment details
A segment indicating the reason of the dispute, related to the reference line item.
0250 FTX, Free text
A segment with free text information, related to the dispute reasons and the reference line item.
0260 UNT, Message trailer
A service segment ending a message, giving the total number of segments in the message (including the UNH & UNT) and the control reference number of the message.
4.2. Segment index (alphabetical sequence by tag)
4.3. Message structure
4.3.1. Segment table
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