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Ron HyltonSubject: License disabled
Author: Ron Hylton
Date: 24 Mar 2010 04:42 PM
I tried to use my Stylus Studio this morning after not using it for a while and I'm getting a message about "license disabled". I have 2009 upgraded from 2008 and both versions are disabled and can't be re-activated. The message screen gives a phone number which just tells me to send an email. The screen also has an email link which doesn't work, so I sent an email to a link I found on the web site for activation issues but I've gotten no response. How do I get this resolved?

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Alberto MassariSubject: License disabled
Author: Alberto Massari
Date: 25 Mar 2010 04:06 AM
Hi Ron,
can you send your activation key to the address stylus-field-report@progress.com?

Thanks,
Alberto

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Ron HyltonSubject: License disabled
Author: Ron Hylton
Date: 25 Mar 2010 09:22 AM
Alberto,

I sent the code.

Ron

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Alberto MassariSubject: License disabled
Author: Alberto Massari
Date: 25 Mar 2010 09:35 AM
Hi Ron,
thanks for the e-mail; it looks that your license was upgraded via AUP another time in October last year, and you are now entitled to use Stylus Studio 2010 with the activation code I just forwarded you.

Hope this helps,
Alberto

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Yosie LebovichSubject: License disabled
Author: Yosie Lebovich
Date: 26 Sep 2011 10:24 AM
i've been wondering if it's the same kind of problem with mine

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Yosie LebovichSubject: License disabled
Author: Yosie Lebovich
Date: 26 Sep 2011 10:33 AM
i've been wondering if it's the same kind of problem with mine

 
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