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Goran SajinovicSubject: Urgent: License Authentication Failed
Author: Goran Sajinovic
Date: 22 Aug 2006 09:16 AM
Hello support,

We have had a crash of the old development computer with Stylus Studio 6 installed and activated on it.

Now we have setup a new development environment on a new computer. We desperately need to activate the license on the new computer.

A new installation on the new computer notifies us of the manual activation procedure but we havenít been unable to get in touch as we always get the answering machine of the support department.

Please reply as your help is greatly appreciated.

P.S. I have not been able to find the e-mail address of the technical support department. I can send the purchase receipt of the product.

File Version: 6, 2, 377, 14 (377n)

Thanks in advance,

Goran Sajinovic
IT Client Support Co-ordinator
mailto:gsajinovic@ats.nl

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Minollo I.Subject: Urgent: License Authentication Failed
Author: Minollo I.
Date: 22 Aug 2006 09:28 AM
Goran,
can you email your activation key to stylus-field-report@progress.com? We will take care of cleaning up your activation state on the license server.

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Goran SajinovicSubject: Urgent: License Authentication Failed
Author: Goran Sajinovic
Date: 22 Aug 2006 09:32 AM
That was a quick response. I've sent the details by e-mail.

Thanks,
Goran

 
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