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Subject: Re: Application Bug Error Reporting Difficult Author: (Deleted User) Date: 15 Apr 2003 01:15 PM
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Hi Mitch,
we appreciate that you took the time to report this crash; we hope that our
support will be worth your efforts, and make you change idea regarding your
future intentions.
We agree that the current situation is not optimal; but we like the idea
that all the users of Stylus can participate in a public forum, see the
reported bugs, the suggested workarounds and the notifications of the
update that fixes it. Unfortunately, the software running this board has
several limitations (one for all, it doesn't handle XML, so if you type
something between angle brackets, the browser will not display it, unless
you ask to see the HTML source of the message, or use the e-mail
notification feature).
Having said that, I think it's time we have another look at the error
reporting system....
Thanks for the feedback,
Alberto
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