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Paul van BavelSubject: Component installation failed
Author: Paul van Bavel
Date: 21 Feb 2014 12:49 PM
Got this message after opening Help/Documentation. The documentation file is downloaded and after that is been declared corrupted. I remember seeing this message before. What file did I have to download and place that file at which location
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Ivan PedruzziSubject: Component installation failed
Author: Ivan Pedruzzi
Date: 24 Feb 2014 12:25 PM

Paul, sorry for the late reply.

Is the following file present in your system?

c:\Program Files (x86)\
-Stylus Studio X15 XML Enterprise Suite\
---doc\
----ide.chm


If it is, delete it and press F1, Stylus Studio should download a fresh copy


Stylus Studio X15 Online help is hosted here http://download.stylusstudio.com/stylusstudio/components/enterprise-help-1910.zip


Does it help?

Ivan Pedruzzi
Stylus Studio Team

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Paul van BavelSubject: Component installation failed
Author: Paul van Bavel
Date: 25 Feb 2014 02:48 AM
Hi Ivan,

Problem manually solved by copying the zip file, extracting and moving the ide.chm file to the proper docs location.
The update using F1 didn't work; i.e. I got the same error message. It's a minor error, but it has been there for a long time now. I remember reporting this very same error quit some time ago. By the way. The file existed under the name ide.chw !!!????
Postnext
Paul van BavelSubject: Component installation failed
Author: Paul van Bavel
Date: 25 Feb 2014 02:48 AM
Hi Ivan,

Problem manually solved by copying the zip file, extracting and moving the ide.chm file to the proper docs location.
The update using F1 didn't work; i.e. I got the same error message. It's a minor error, but it has been there for a long time now. I remember reporting this very same error quit some time ago. By the way. The file existed under the name ide.chw !!!????
Posttop
Paul van BavelSubject: Component installation failed
Author: Paul van Bavel
Date: 25 Feb 2014 02:48 AM
Hi Ivan,

Problem manually solved by copying the zip file, extracting and moving the ide.chm file to the proper docs location.
The update using F1 didn't work; i.e. I got the same error message. It's a minor error, but it has been there for a long time now. I remember reporting this very same error quit some time ago. By the way. The file existed under the name ide.chw !!!????
   
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