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Stylus Studio V16 X64 update does not install
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Subject:
Stylus Studio V16 X64 update does not install
Author:
Dave Livingston
Date:
22 Jun 2016 03:01 PM
Attempting to update to the latest build of Version 16.
getting an error message
The InstallShield Engine (IKernel.exe) could not be installed.
IKernel.exe could not be copied to 'C;\Program Files (x86)\Common FIles\InstallShield\Engine\6\Intel32'
Make sure you have the appropriate privileges to copy files to this foler (0x20).
Yes, my user account has administrative privileges and I am running the installation as administrator.
If I look at that location it is already present.
top
Subject:
Stylus Studio V16 X64 update does not install
Author:
Ivan Pedruzzi
Date:
22 Jun 2016 04:48 PM
Hi Dave,
We have few reports on this problem and yet to determine what is the triggering condition.
Kart Wald reported that on a second attempt he succeeded in running the installer.
Could you try renaming folder InstallShied to InstallShied.HIDE, and re-run the installer?
C:\Program Files (x86)\Common FIles\InstallShield.HIDE\Engine\6\Intel32'
Sorry for the trouble
Ivan Pedruzzi
Stylus Studio Team
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