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Robert Leif

Subject: Maintain Support for Stylus Studio 9
Author: Robert Leif
Date: 14 Nov 2009 01:46 AM

As I previously wrote and Alberto agreed, Stylus Studio Version 10 has a bug that interferes with the use of restriction. Since I have a great many restrictions in my present CytometryML schemas, I have to continue working with Version 9. I will switch to Version 10 after you fix the bug in the Version 10 parser.

Much to my annoyance, even though I am a fully paid up customer, you have turned off my copy of Version 9. This is very annoying and impolite. Since I have own copy of XMLSpy, I have been able to continue to work. I highly suggest that you let customers of a version of Stylus Studio be able to continue the use of older versions.
Bob Leif

(Deleted User)

Subject: Maintain Support for Stylus Studio 9
Author: (Deleted User)
Date: 16 Nov 2009 11:37 AM

Hi Bob,
the old Stylus Studio 2009 license is automatically disabled when an AUP right is exercised to migrate to the new version (in your case, Stylus Studio 2010). We have restored it so you can work with that version until the update to Stylus 2010 is released.

Sorry for the trouble,
Alberto

Ivan Pedruzzi

Subject: Maintain Support for Stylus Studio 9
Author: Ivan Pedruzzi
Date: 16 Nov 2009 11:37 AM

Hi Robert,

We apology for any inconvenient, as Alberto mentioned we have fixed the problem in the internal build and planning to start QA this week.

The license manager revokes automatically the old license, when processing an upgrade; said that we can override the system temporary when needed.

Hope this helps
Ivan Pedruzzi
Stylus Studio Team

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