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rama anneSubject: Cannot start Stylus studio professional release 2
Author: rama anne
Date: 03 Sep 2008 10:27 PM
Hi
i HAVE licensed the Stylus studio professional release 2
i cannot open stylus studio anymore error unable to create empty document

please help me
My email id :rama.mohan@macquarie.com
I have pasted the exception log here :
failed to create empty document

//=====================================================
Date: Thu Sep 04 12:08:18 2008
Exception code: C0000005 ACCESS_VIOLATION Fault address: C7500C46 41016A:0012EE00

Registers:
EAX:4C0D8CD0
EBX:00000000
ECX:4C16F16C
EDX:C7500C46
ESI:00E870A8
EDI:00E65D4C
CS:EIP:001B:C7500C46
SS:ESP:0023:0012F1F4 EBP:FFFFFFFF
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010216

Loaded modules:
C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\Struzzo.exe ver. 9.2 build 1147c C:\WINDOWS\system32\ntdll.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\kernel32.dll ver. 5.1.2600.3119 C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\icuuc36.dll C:\WINDOWS\system32\ADVAPI32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\RPCRT4.dll ver. 5.1.2600.3173 C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\icudt36.dll C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCR80.dll ver. 8.00.50727.1433 C:\WINDOWS\system32\msvcrt.dll ver. 7.0.2600.2180 C:\WINDOWS\system32\WININET.dll ver. 6.00.2900.3395 C:\WINDOWS\system32\CRYPT32.dll ver. 5.131.2600.2180 C:\WINDOWS\system32\USER32.dll ver. 5.1.2600.3099 C:\WINDOWS\system32\GDI32.dll ver. 5.1.2600.3316 C:\WINDOWS\system32\MSASN1.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\OLEAUT32.dll ver. 5.1.2600.3266 C:\WINDOWS\system32\ole32.dll ver. 5.1.2600.2726 C:\WINDOWS\system32\SHLWAPI.dll ver. 6.00.2900.3395 C:\WINDOWS\system32\VERSION.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\HHCTRL.OCX ver. 5.2.3790.2847 C:\WINDOWS\system32\SHELL32.dll ver. 6.00.2900.3241 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\COMCTL32.dll ver. 6.00.2900.2982 C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\StXMLCmn.dll C:\WINDOWS\system32\SHFOLDER.dll ver. 6.00.2900.2180 C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\xmlengine.dll ver. 2, 7, 0 C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\StCmn.dll C:\WINDOWS\system32\iphlpapi.dll ver. 5.1.2600.2912 C:\WINDOWS\system32\WS2_32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\WS2HELP.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\MPR.dll ver. 5.1.2600.2180 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\MFC80U.DLL ver. 8.00.50727.762 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCP80.dll ver. 8.00.50727.1433 C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\SFL300ASU.dll ver. 3.0.000 C:\WINDOWS\system32\comdlg32.dll ver. 6.00.2900.2180 C:\WINDOWS\system32\WINSPOOL.DRV ver. 5.1.2600.2180 C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\RWUXThemeSU.dll ver. 1, 0, 7, 0 C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\OT900ASU.dll ver. 9.0.000 C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\vc8-re200l.dll C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\StPreview.dll C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\SmartEdit2.dll C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\StylusHlp.dll C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\dbghelp.dll ver. 6.5.0003.7 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\MFC80ENU.DLL ver. 8.00.50727.762 C:\WINDOWS\system32\UXTHEME.DLL ver. 6.00.2900.2180 C:\WINDOWS\system32\MSCTF.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\rsaenh.dll ver. 5.1.2600.2161 C:\WINDOWS\system32\Secur32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\USERENV.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\netapi32.dll ver. 5.1.2600.2976 C:\WINDOWS\system32\wsock32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\RASAPI32.DLL ver. 5.1.2600.2180 C:\WINDOWS\system32\rasman.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\TAPI32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\rtutils.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\WINMM.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\msv1_0.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\xpsp2res.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\sensapi.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\urlmon.dll ver. 6.00.2900.3395 C:\WINDOWS\System32\mswsock.dll ver. 5.1.2600.3394 C:\WINDOWS\system32\DNSAPI.dll ver. 5.1.2600.3394 C:\WINDOWS\system32\RICHED32.DLL ver. 5.1.2600.0 C:\WINDOWS\system32\RICHED20.dll C:\Program Files\Bonjour\mdnsNSP.dll ver. 1,0,4,12 C:\WINDOWS\system32\rasadhlp.dll ver. 5.1.2600.2938 C:\WINDOWS\system32\hnetcfg.dll ver. 5.1.2600.2180 C:\WINDOWS\System32\wshtcpip.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\credui.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\CLBCATQ.DLL ver. 03.00.00.4414 C:\WINDOWS\system32\COMRes.dll ver. 03.00.00.4414 C:\WINDOWS\system32\pstorec.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\ATL.DLL ver. 6.05.2284 C:\WINDOWS\system32\shdocvw.dll ver. 6.00.2900.3395 C:\WINDOWS\system32\CRYPTUI.dll ver. 5.131.2600.2180 C:\WINDOWS\system32\WINTRUST.dll ver. 5.131.2600.2180 C:\WINDOWS\system32\IMAGEHLP.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\WLDAP32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\SXS.DLL ver. 5.1.2600.3019 C:\WINDOWS\system32\shdoclc.dll ver. 6.00.2900.2180 C:\WINDOWS\system32\mshtml.dll ver. 6.00.2900.3395 C:\WINDOWS\system32\msls31.dll ver. 3.10 C:\WINDOWS\system32\PSAPI.DLL ver. 5.1.2600.2180 C:\WINDOWS\system32\MLANG.dll ver. 6.00.2900.2180 C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\Plugins\dbgmgr.dll ver. 9.2 build 1147c C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\Plugins\debugger.dll ver. 9.2 build 1147c C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\Plugins\stylus.dll ver. 9.2 build 1147c C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\MapperCmn.dll C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\Plugins\xmldiff.dll ver. 9.2 build 1147c C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\Plugins\xmledit.dll ver. 9.2 build 1147c C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\XQilla.dll C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\Plugins\xquery.dll ver. 9.2 build 1147c C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\Stylla.dll C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\icuin36.dll C:\WINDOWS\system32\SETUPAPI.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\hccutils.DLL ver. 6.14.10.4831 build

Call stack:
Address Function
0000:00000000
0001:0004C1F0 CXmlLangMod::onIdle+10
C:\Program Files\Stylus Studio 2008 XML Professional Suite Release 2\bin\SmartEdit2.dll

//=====================================================
Date: Thu Sep 04 12:07:20 2008
Exception code: E06D7363
Fault address: 7C812A5B 01:00011A5B C:\WINDOWS\system32\kernel32.dll

Registers:
EAX:0012DB20
EBX:00000000
ECX:00000000
EDX:00EA56A0
ESI:0012DBA8
EDI:7C80938E
CS:EIP:001B:7C812A5B
SS:ESP:0023:0012DB1C EBP:0012DB70
DS:0023 ES:0023 FS:003B GS:0000
Flags:00000206

Loaded modules:
C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe ver. 8.2 build 1050d C:\WINDOWS\system32\ntdll.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\kernel32.dll ver. 5.1.2600.3119 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\icuuc36.dll C:\WINDOWS\system32\ADVAPI32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\RPCRT4.dll ver. 5.1.2600.3173 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\icudt36.dll C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCR80.dll ver. 8.00.50727.1433 C:\WINDOWS\system32\msvcrt.dll ver. 7.0.2600.2180 C:\WINDOWS\system32\WININET.dll ver. 6.00.2900.3395 C:\WINDOWS\system32\CRYPT32.dll ver. 5.131.2600.2180 C:\WINDOWS\system32\USER32.dll ver. 5.1.2600.3099 C:\WINDOWS\system32\GDI32.dll ver. 5.1.2600.3316 C:\WINDOWS\system32\MSASN1.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\OLEAUT32.dll ver. 5.1.2600.3266 C:\WINDOWS\system32\ole32.dll ver. 5.1.2600.2726 C:\WINDOWS\system32\SHLWAPI.dll ver. 6.00.2900.3395 C:\WINDOWS\system32\VERSION.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\HHCTRL.OCX ver. 5.2.3790.2847 C:\WINDOWS\system32\SHELL32.dll ver. 6.00.2900.3241 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\COMCTL32.dll ver. 6.00.2900.2982 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\StylusHlp.dll C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\StXMLCmn.dll C:\WINDOWS\system32\SHFOLDER.dll ver. 6.00.2900.2180 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\StCmn.dll C:\WINDOWS\system32\iphlpapi.dll ver. 5.1.2600.2912 C:\WINDOWS\system32\WS2_32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\WS2HELP.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\MPR.dll ver. 5.1.2600.2180 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\xmlengine.dll ver. 2, 7, 0 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\MFC80U.DLL ver. 8.00.50727.762 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCP80.dll ver. 8.00.50727.1433 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\SFL300ASU.dll ver. 3.0.000 C:\WINDOWS\system32\comdlg32.dll ver. 6.00.2900.2180 C:\WINDOWS\system32\WINSPOOL.DRV ver. 5.1.2600.2180 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\RWUXThemeSU.dll ver. 1, 0, 7, 0 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\OT900ASU.dll ver. 9.0.000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\vc8-re200l.dll C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\SmartEdit2.dll C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\StPreview.dll C:\WINDOWS\system32\urlmon.dll ver. 6.00.2900.3395 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\dbghelp.dll ver. 6.5.0003.7 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\MFC80ENU.DLL ver. 8.00.50727.762 C:\WINDOWS\system32\UXTHEME.DLL ver. 6.00.2900.2180 C:\WINDOWS\system32\MSCTF.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\rsaenh.dll ver. 5.1.2600.2161 C:\WINDOWS\system32\Secur32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\USERENV.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\netapi32.dll ver. 5.1.2600.2976 C:\WINDOWS\system32\wsock32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\RASAPI32.DLL ver. 5.1.2600.2180 C:\WINDOWS\system32\rasman.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\TAPI32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\rtutils.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\WINMM.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\msv1_0.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\xpsp2res.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\sensapi.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\RICHED32.DLL ver. 5.1.2600.0 C:\WINDOWS\system32\RICHED20.dll C:\WINDOWS\System32\mswsock.dll ver. 5.1.2600.3394 C:\WINDOWS\system32\DNSAPI.dll ver. 5.1.2600.3394 C:\Program Files\Bonjour\mdnsNSP.dll ver. 1,0,4,12 C:\WINDOWS\system32\rasadhlp.dll ver. 5.1.2600.2938 C:\WINDOWS\system32\hnetcfg.dll ver. 5.1.2600.2180 C:\WINDOWS\System32\wshtcpip.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\CLBCATQ.DLL ver. 03.00.00.4414 C:\WINDOWS\system32\COMRes.dll ver. 03.00.00.4414 C:\WINDOWS\system32\shdocvw.dll ver. 6.00.2900.3395 C:\WINDOWS\system32\CRYPTUI.dll ver. 5.131.2600.2180 C:\WINDOWS\system32\WINTRUST.dll ver. 5.131.2600.2180 C:\WINDOWS\system32\IMAGEHLP.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\WLDAP32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\credui.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\pstorec.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\ATL.DLL ver. 6.05.2284 C:\WINDOWS\system32\SXS.DLL ver. 5.1.2600.3019 C:\WINDOWS\system32\shdoclc.dll ver. 6.00.2900.2180 C:\WINDOWS\system32\mshtml.dll ver. 6.00.2900.3395 C:\WINDOWS\system32\msls31.dll ver. 3.10 C:\WINDOWS\system32\PSAPI.DLL ver. 5.1.2600.2180 C:\WINDOWS\system32\MLANG.dll ver. 6.00.2900.2180 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\Plugins\dbgmgr.dll ver. 8.2 build 1050d C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\Plugins\debugger.dll ver. 8.2 build 1050d C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\Plugins\stylus.dll ver. 8.2 build 1050d C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\MapperCmn.dll C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\Plugins\xmledit.dll ver. 8.2 build 1050d C:\WINDOWS\system32\SETUPAPI.dll ver. 5.1.2600.2180

Call stack:
Address Function
0001:00011A5B RaiseException+52
C:\WINDOWS\system32\kernel32.dll
0001:00027E89 CxxThrowException+46
C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCR80.dll
0001:0002560A CStVMM::allocateStorageFile+12A
C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\StCmn.dll 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 0000:00000000 0000:00000000 0000:00000000 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 0000:00000000 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 0000:00000000 0000:00000000 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe
0002:00000034 NlsMbOemCodePageTag+1C
C:\WINDOWS\system32\ntdll.dll 0000:00000000 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe

//=====================================================
Date: Thu Sep 04 12:07:24 2008
Exception code: E06D7363
Fault address: 7C812A5B 01:00011A5B C:\WINDOWS\system32\kernel32.dll

Registers:
EAX:0012DB20
EBX:00000000
ECX:00000000
EDX:00EA5538
ESI:0012DBA8
EDI:7C80938E
CS:EIP:001B:7C812A5B
SS:ESP:0023:0012DB1C EBP:0012DB70
DS:0023 ES:0023 FS:003B GS:0000
Flags:00000206

Loaded modules:
C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe ver. 8.2 build 1050d C:\WINDOWS\system32\ntdll.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\kernel32.dll ver. 5.1.2600.3119 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\icuuc36.dll C:\WINDOWS\system32\ADVAPI32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\RPCRT4.dll ver. 5.1.2600.3173 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\icudt36.dll C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCR80.dll ver. 8.00.50727.1433 C:\WINDOWS\system32\msvcrt.dll ver. 7.0.2600.2180 C:\WINDOWS\system32\WININET.dll ver. 6.00.2900.3395 C:\WINDOWS\system32\CRYPT32.dll ver. 5.131.2600.2180 C:\WINDOWS\system32\USER32.dll ver. 5.1.2600.3099 C:\WINDOWS\system32\GDI32.dll ver. 5.1.2600.3316 C:\WINDOWS\system32\MSASN1.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\OLEAUT32.dll ver. 5.1.2600.3266 C:\WINDOWS\system32\ole32.dll ver. 5.1.2600.2726 C:\WINDOWS\system32\SHLWAPI.dll ver. 6.00.2900.3395 C:\WINDOWS\system32\VERSION.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\HHCTRL.OCX ver. 5.2.3790.2847 C:\WINDOWS\system32\SHELL32.dll ver. 6.00.2900.3241 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\COMCTL32.dll ver. 6.00.2900.2982 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\StylusHlp.dll C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\StXMLCmn.dll C:\WINDOWS\system32\SHFOLDER.dll ver. 6.00.2900.2180 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\StCmn.dll C:\WINDOWS\system32\iphlpapi.dll ver. 5.1.2600.2912 C:\WINDOWS\system32\WS2_32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\WS2HELP.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\MPR.dll ver. 5.1.2600.2180 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\xmlengine.dll ver. 2, 7, 0 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\MFC80U.DLL ver. 8.00.50727.762 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCP80.dll ver. 8.00.50727.1433 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\SFL300ASU.dll ver. 3.0.000 C:\WINDOWS\system32\comdlg32.dll ver. 6.00.2900.2180 C:\WINDOWS\system32\WINSPOOL.DRV ver. 5.1.2600.2180 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\RWUXThemeSU.dll ver. 1, 0, 7, 0 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\OT900ASU.dll ver. 9.0.000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\vc8-re200l.dll C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\SmartEdit2.dll C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\StPreview.dll C:\WINDOWS\system32\urlmon.dll ver. 6.00.2900.3395 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\dbghelp.dll ver. 6.5.0003.7 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\MFC80ENU.DLL ver. 8.00.50727.762 C:\WINDOWS\system32\UXTHEME.DLL ver. 6.00.2900.2180 C:\WINDOWS\system32\MSCTF.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\rsaenh.dll ver. 5.1.2600.2161 C:\WINDOWS\system32\Secur32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\USERENV.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\netapi32.dll ver. 5.1.2600.2976 C:\WINDOWS\system32\wsock32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\RASAPI32.DLL ver. 5.1.2600.2180 C:\WINDOWS\system32\rasman.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\TAPI32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\rtutils.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\WINMM.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\msv1_0.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\xpsp2res.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\sensapi.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\RICHED32.DLL ver. 5.1.2600.0 C:\WINDOWS\system32\RICHED20.dll C:\WINDOWS\System32\mswsock.dll ver. 5.1.2600.3394 C:\WINDOWS\system32\DNSAPI.dll ver. 5.1.2600.3394 C:\Program Files\Bonjour\mdnsNSP.dll ver. 1,0,4,12 C:\WINDOWS\system32\rasadhlp.dll ver. 5.1.2600.2938 C:\WINDOWS\system32\hnetcfg.dll ver. 5.1.2600.2180 C:\WINDOWS\System32\wshtcpip.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\CLBCATQ.DLL ver. 03.00.00.4414 C:\WINDOWS\system32\COMRes.dll ver. 03.00.00.4414 C:\WINDOWS\system32\shdocvw.dll ver. 6.00.2900.3395 C:\WINDOWS\system32\CRYPTUI.dll ver. 5.131.2600.2180 C:\WINDOWS\system32\WINTRUST.dll ver. 5.131.2600.2180 C:\WINDOWS\system32\IMAGEHLP.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\WLDAP32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\credui.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\pstorec.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\ATL.DLL ver. 6.05.2284 C:\WINDOWS\system32\SXS.DLL ver. 5.1.2600.3019 C:\WINDOWS\system32\shdoclc.dll ver. 6.00.2900.2180 C:\WINDOWS\system32\mshtml.dll ver. 6.00.2900.3395 C:\WINDOWS\system32\msls31.dll ver. 3.10 C:\WINDOWS\system32\PSAPI.DLL ver. 5.1.2600.2180 C:\WINDOWS\system32\MLANG.dll ver. 6.00.2900.2180 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\Plugins\dbgmgr.dll ver. 8.2 build 1050d C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\Plugins\debugger.dll ver. 8.2 build 1050d C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\Plugins\stylus.dll ver. 8.2 build 1050d C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\MapperCmn.dll C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\Plugins\xmledit.dll ver. 8.2 build 1050d C:\WINDOWS\system32\SETUPAPI.dll ver. 5.1.2600.2180

Call stack:
Address Function
0001:00011A5B RaiseException+52
C:\WINDOWS\system32\kernel32.dll
0001:00027E89 CxxThrowException+46
C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCR80.dll
0001:0002560A CStVMM::allocateStorageFile+12A
C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\StCmn.dll 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 0000:00000000 0000:00000000 0000:00000000 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 0000:00000000 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 0000:00000000 0000:00000000 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe
0002:00000034 NlsMbOemCodePageTag+1C
C:\WINDOWS\system32\ntdll.dll 0000:00000000 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe

//=====================================================
Date: Thu Sep 04 12:07:32 2008
Exception code: E06D7363
Fault address: 7C812A5B 01:00011A5B C:\WINDOWS\system32\kernel32.dll

Registers:
EAX:0012DB20
EBX:00000000
ECX:00000000
EDX:00EA5808
ESI:0012DBA8
EDI:7C80938E
CS:EIP:001B:7C812A5B
SS:ESP:0023:0012DB1C EBP:0012DB70
DS:0023 ES:0023 FS:003B GS:0000
Flags:00000206

Loaded modules:
C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe ver. 8.2 build 1050d C:\WINDOWS\system32\ntdll.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\kernel32.dll ver. 5.1.2600.3119 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\icuuc36.dll C:\WINDOWS\system32\ADVAPI32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\RPCRT4.dll ver. 5.1.2600.3173 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\icudt36.dll C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCR80.dll ver. 8.00.50727.1433 C:\WINDOWS\system32\msvcrt.dll ver. 7.0.2600.2180 C:\WINDOWS\system32\WININET.dll ver. 6.00.2900.3395 C:\WINDOWS\system32\CRYPT32.dll ver. 5.131.2600.2180 C:\WINDOWS\system32\USER32.dll ver. 5.1.2600.3099 C:\WINDOWS\system32\GDI32.dll ver. 5.1.2600.3316 C:\WINDOWS\system32\MSASN1.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\OLEAUT32.dll ver. 5.1.2600.3266 C:\WINDOWS\system32\ole32.dll ver. 5.1.2600.2726 C:\WINDOWS\system32\SHLWAPI.dll ver. 6.00.2900.3395 C:\WINDOWS\system32\VERSION.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\HHCTRL.OCX ver. 5.2.3790.2847 C:\WINDOWS\system32\SHELL32.dll ver. 6.00.2900.3241 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\COMCTL32.dll ver. 6.00.2900.2982 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\StylusHlp.dll C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\StXMLCmn.dll C:\WINDOWS\system32\SHFOLDER.dll ver. 6.00.2900.2180 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\StCmn.dll C:\WINDOWS\system32\iphlpapi.dll ver. 5.1.2600.2912 C:\WINDOWS\system32\WS2_32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\WS2HELP.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\MPR.dll ver. 5.1.2600.2180 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\xmlengine.dll ver. 2, 7, 0 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_3bf8fa05\MFC80U.DLL ver. 8.00.50727.762 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCP80.dll ver. 8.00.50727.1433 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\SFL300ASU.dll ver. 3.0.000 C:\WINDOWS\system32\comdlg32.dll ver. 6.00.2900.2180 C:\WINDOWS\system32\WINSPOOL.DRV ver. 5.1.2600.2180 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\RWUXThemeSU.dll ver. 1, 0, 7, 0 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\OT900ASU.dll ver. 9.0.000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\vc8-re200l.dll C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\SmartEdit2.dll C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\StPreview.dll C:\WINDOWS\system32\urlmon.dll ver. 6.00.2900.3395 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\dbghelp.dll ver. 6.5.0003.7 C:\WINDOWS\WinSxS\x86_Microsoft.VC80.MFCLOC_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_91481303\MFC80ENU.DLL ver. 8.00.50727.762 C:\WINDOWS\system32\UXTHEME.DLL ver. 6.00.2900.2180 C:\WINDOWS\system32\MSCTF.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\rsaenh.dll ver. 5.1.2600.2161 C:\WINDOWS\system32\Secur32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\USERENV.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\netapi32.dll ver. 5.1.2600.2976 C:\WINDOWS\system32\wsock32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\RASAPI32.DLL ver. 5.1.2600.2180 C:\WINDOWS\system32\rasman.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\TAPI32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\rtutils.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\WINMM.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\msv1_0.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\xpsp2res.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\sensapi.dll ver. 5.1.2600.2180 C:\WINDOWS\System32\mswsock.dll ver. 5.1.2600.3394 C:\WINDOWS\system32\DNSAPI.dll ver. 5.1.2600.3394 C:\WINDOWS\system32\RICHED32.DLL ver. 5.1.2600.0 C:\WINDOWS\system32\RICHED20.dll C:\Program Files\Bonjour\mdnsNSP.dll ver. 1,0,4,12 C:\WINDOWS\system32\rasadhlp.dll ver. 5.1.2600.2938 C:\WINDOWS\system32\hnetcfg.dll ver. 5.1.2600.2180 C:\WINDOWS\System32\wshtcpip.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\credui.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\CLBCATQ.DLL ver. 03.00.00.4414 C:\WINDOWS\system32\COMRes.dll ver. 03.00.00.4414 C:\WINDOWS\system32\pstorec.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\ATL.DLL ver. 6.05.2284 C:\WINDOWS\system32\shdocvw.dll ver. 6.00.2900.3395 C:\WINDOWS\system32\CRYPTUI.dll ver. 5.131.2600.2180 C:\WINDOWS\system32\WINTRUST.dll ver. 5.131.2600.2180 C:\WINDOWS\system32\IMAGEHLP.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\WLDAP32.dll ver. 5.1.2600.2180 C:\WINDOWS\system32\SXS.DLL ver. 5.1.2600.3019 C:\WINDOWS\system32\shdoclc.dll ver. 6.00.2900.2180 C:\WINDOWS\system32\mshtml.dll ver. 6.00.2900.3395 C:\WINDOWS\system32\msls31.dll ver. 3.10 C:\WINDOWS\system32\PSAPI.DLL ver. 5.1.2600.2180 C:\WINDOWS\system32\MLANG.dll ver. 6.00.2900.2180 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\Plugins\dbgmgr.dll ver. 8.2 build 1050d C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\Plugins\debugger.dll ver. 8.2 build 1050d C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\Plugins\stylus.dll ver. 8.2 build 1050d C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\MapperCmn.dll C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\Plugins\xmledit.dll ver. 8.2 build 1050d C:\WINDOWS\system32\SETUPAPI.dll ver. 5.1.2600.2180

Call stack:
Address Function
0001:00011A5B RaiseException+52
C:\WINDOWS\system32\kernel32.dll
0001:00027E89 CxxThrowException+46
C:\WINDOWS\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.1433_x-ww_5cf844d2\MSVCR80.dll
0001:0002560A CStVMM::allocateStorageFile+12A
C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\StCmn.dll 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 0000:00000000 0000:00000000 0000:00000000 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 0000:00000000 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 0000:00000000 0000:00000000 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe 0000:00000000 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe
0002:00000034 NlsMbOemCodePageTag+1C
C:\WINDOWS\system32\ntdll.dll 0000:00000000 0000:00000000 C:\Program Files\Stylus Studio 2008 XML Home Edition\bin\struzzo.exe
Posttop
(Deleted User) Subject: Cannot start Stylus studio professional release 2
Author: (Deleted User)
Date: 18 Sep 2008 05:42 AM
Hi,
can you check if you have enough free space in the drive where your TEMP folder is located?

Alberto
 
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