Subject:Activation working on only one Desktop Author:Robert Leland Date:16 Jul 2008 11:28 AM Originally Posted: 16 Jul 2008 10:22 AM
Up until today both I and a co-worker haven't been able to activate Stylus 2007 for the last few days.
For some reason Activate worked today for me(I didn't retype the key), but still not for a co worker. he is getting 'Has not been able to connect to the license server yet'.
We have a two license key,
He made sure that the right key was typed in(copied from email) and that no spaces were before after the number.
I suspect that it is because of our secuity setup here(I am on a different subnet). Its just not a matter of configuring a proxy.
Can you help? Is there a number we can call to active it over the phone.
Subject:Activation working on only one Desktop Author:Minollo I. Date:16 Jul 2008 10:30 AM
That error definitely indicates a connection issue; is Stylus Studio able to access the Internet? Stylus Studio uses https and/or http to connect to our activation server.
If the problem persists, please email firstname.lastname@example.org including the activation key(s) you are using and requesting to get "disconnected keys", which will allow you to authenticate even if connection problems exist.