Subject:invalid key when trying to install Author:Bart McLeod Date:16 Oct 2006 04:19 PM
I sent e-mail on the day of purchase and today. Maybe it gets stuck in a spam filter? I did not call the phone number today, because you are on the other side of the world and I guessed calling you at 4 am would not yield much of a valid key. Besides, you should be able to track the e-mail you sent to confirm my purchase. In this e-mail, you will find the invalid key, so you can try it yourself. At the very least, you could simply send me a key that has proven to be valid, so that I can check if the problem persists (in which case it will probably be related to the previous install of the trial version).
I will try to call you now though, I guess it is 10:00 am now on your side of the globe...
Subject:invalid key when trying to install Author:Bart McLeod Date:16 Oct 2006 04:33 PM
Ok, so calling them worked just fine. Got the right key with one phone call. Somehow, wrong keys have been sent out to a few people. So if you are out there, experiencing the same problem: just give them a call and they will fix it for you.