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Aine O'Riordan

Subject: Product Activation Problem
Author: Aine O'Riordan
Date: 17 Oct 2005 07:49 PM

Hi,

I received an activation key but each time I try to activate I get the error message:
"Stylus Studio is currently unable to contact the server to verify the status of your license."

I am connected to the internet.

Thanks,

Minollo I.

Subject: Product Activation Problem
Author: Minollo I.
Date: 17 Oct 2005 08:27 PM

Are you sure that the firewall is not blocking Stylus Studio's Internet access? If you try opening "http://www.stylusstudio.com/news.xml" from inside Stylus Studio (File|Open and then just paste the URL above), does it open successfully?

Thanks,
Minollo

Aine O'Riordan

Subject: Product Activation Problem
Author: Aine O'Riordan
Date: 17 Oct 2005 09:00 PM

Thanks, that was it - problem solved!

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