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Karl Karl

Subject: Installation Problem
Author: Karl Karl
Date: 27 Sep 2004 02:49 PM

Hi,
I was recommended by one of my friend about your product and I have downloaded
the same. Once i install it, i have procured the registration key and
registered the product.

But when i invoke the product through the shortcut, windows installer pops
up/splash pops up for a long time and nothing happens. The task
manager reports "Not responding".

Futher I'd also got this error message

"An error occured while launching the setup: The remote procedure call
failed".

Let me know how to solve this issue..

thanks.

cheers,
marx

Minollo I.

Subject: Re: Installation Problem
Author: Minollo I.
Date: 27 Sep 2004 03:30 PM

This is consistent with a problem in MS Office installation configuration
that we have seen on a few machines:
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823

Running the msicuu2.exe application will clean up bogus registry settings
created at some point by Windows Installer. It will not uninstall any
software that you have installed on your machine, but of course we would
encourage you to collect all the information you may need about this
utility before running it.

Hope this helps,
Minollo

Karl Karl

Subject: Re: Installation Problem
Author: Karl Karl
Date: 27 Sep 2004 03:56 PM

Thanks for the reply. Shoud i uninstall sstudio and reinstall the same.
I dont know much details nor i dont wanna disturb my office setup using
the cleanup utility...

Can you suggest an alternative...

cheers,
MArx

Minollo I.

Subject: Re: Installation Problem
Author: Minollo I.
Date: 27 Sep 2004 04:27 PM

The problem is entirely separate from Stylus Studio; it's actually
triggered by an Internet Explorer instance that Stylus tries to create at
start up.

The Microsoft utility won't disturb or damage your MS Office installation;
and no, you don't need to uninstall/reinstall the Stylus Studio package.

Thanks,
Minollo

Steve Trinh

Subject: Re: Installation Problem
Author: Steve Trinh
Date: 30 Aug 2018 01:35 AM
Originally Posted: 30 Aug 2018 01:34 AM

>This is consistent with a
>problem in MS Office
>installation configuration
>that we have seen on a few
>machines:
>http://support.microsoft.com/d
>efault.aspx?scid=kb;en-us;2958
>23
>
>Running the msicuu2.exe
>application will clean up
>bogus registry settings
>created at some point by
>Windows Installer. It will not
>uninstall any
>software that you have
>installed on your machine, but
>of course we would
>encourage you to collect all
>the information you may need
>about this
>utility before running it.
>
>Hope this helps,
>Minollo
>
I get this error when trying to install on Win10. I'm installing SSE15R2. Any suggestions as msicuu2.exe is no longer available. I've ran the MS Programs Install/Uninstall Troubleshooter and it doesn't detect any issues.

Ivan Pedruzzi

Subject: Re: Installation Problem
Author: Ivan Pedruzzi
Date: 30 Aug 2018 04:58 PM

Steve what kind of error you are getting?

Ivan Pedruzzi
Stylus Studio Team

Steve Trinh

Subject: Re: Installation Problem
Author: Steve Trinh
Date: 30 Aug 2018 10:30 PM

I'm getting the same error message as the OP.

"An error occurred while launching the setup. The remote procedure call
failed".

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