[XML-DEV Mailing List Archive Home] [By Thread] [By Date] [Recent Entries] [Reply To This Message] OASIS CIQ TC seeking new members
The OASIS Customer Information Quality (CIQ) TC has been working for the past several months on specifications for customer information, but has recently lost some key members, so is looking for additional participants to help complete the work. The work of the TC is described by the TC chair as follows: The objective of the TC (http://www.oasis-open.org/committee/ciq) is to deliver global XML Standards for Customer Information/Profile Management to the industry. The goal of the TC is to develop two standards: * A standard that is able to describe name and address data of any country * A standard to describe non-address customer data such as Tel/fax/cell, email, personal details, company details, loyalty/ID cards, etc. A customer is either a person or an organisation. Defining a global standard for name and address data that is the most complex customer data is a challenge. CIQ took this challenge a year ago and is now in the verge of releasing its first version of the standard. The standard is called eXtensible Name and Address Language (xNAL). This standard was developed by the TC that had members who have over 15 years of expertise in managing customer name and address data. This standard can handle name and address data from more than 80 countries and is being tuned now to make it truly global. The beauty of this standard is that the data can be fragmented into detailed level or can be represented in a higher abstract level. For example: 23 Archer Street, Chatswood, NSW 2067, Australia Either of the following is valid according to the standard: <AddressLines> <AddressLine>23 Archer Street</AddressLine> <AddressLine>Chatswood</AddressLine> <AddressLine>NSW 2067</AddressLine> <AddressLine>Australia</AddressLine> </AddressLine> OR <AddressDetails> <Country> <CountryName>Australia</CountryName> <AdministraiveArea Type="State"> <AdministrativeAreaName>NSW</AdministrativeAreaName> <Locality Type="Suburb"> <LocalityName>Chatswood</LocalityName> <Street> <StreetName>Archer</StreetName> <StreetType>Street</StreetType> <StreetNumber>23</StreetNumber> </Street> <PostalCode> <PostalCodeNumber>2067</PostalCodeNumber> </PostalCode> </Locality> </AdministrativeArea> </Country> </AddressDetails> Detailed level and abstract level can also be mixed within the same data. For example <StreetName> can be just the name of the street as above or it can be "Archer Street". Or, AddressLine can be mixed with detailed description. For maintenance & flexibility purposes, xNAL has been broken up into two languages that it uses as references. The languages are: * xNL : eXtensible Name Language, that deals with customer name data (a customer can be a person or company) and provides more than 30 XML tags to represent name data. It can also handle relationships (eg. C/O, W/O, etc...) * xAL: eXtensible Address Language, that deals with customer address data and provides more than 100 XML tags to represent the data. It can handle multiple addresses for a customer that helps to keep track of customer address changes. It has been tested for over 80 countries' address data. The other standard that the committee has developed to define customer-centric data is xCIL, the eXtensible Customer Information Language. xCIL also uses xNL and xAL as references. It provides more than 120 XML tags to represent customer data at a detailed level or at an abstract level. The specifications document, DTDs and real-world examples for xNAL and xCIL are now available on the TC web page. Note that this committee is not concentrating on transport layer, security layer, privacy etc. of customer data; we will collaberate with other groups who are doing this work. CIQ is concentrating on developing a common and global standard for understanding, representing and exchanging/sharing customer by improving quality and integrity of the data. The committee is also working on a new standard called xCRL (eXtensible Customer Relationship Language) that will enable dealing with: - Person to Person relationships (contact details, dependency, trustees, beneficiaries, etc...) - Person to company relationships, and (trading as, dependency, contact details, etc..) - company to company relationships (parent-subsidiary, trading as, doing business, etc...) INVITATION TO PARTICIPATE CIQ is seeking more members to join the TC and contribute to this effort. Those interested in joinging the TC should send an e-mail to the Chair of the TC, Mr. Ram Kumar (rkumar@m...), Chief Technologist & Architect of MasterSoft International Pty. Ltd. Ram can be directly contacted at +61-2-98445404. You must be an OASIS Individual member or an employee of an OASIS member organization in order to become a member of the TC. OASIS members who wish to subscribe to the TC mailing list should send a message to ciq-request@l... with the word "subscribe" as the body of the message. </karl> ================================================================= Karl F. Best OASIS - Director, Technical Operations 978.667.5115 x206 karl.best@o... http://www.oasis-open.org
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