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Douglas CampbellSubject: Stylus demo 3.1 build 069u crash
Author: Douglas Campbell
Date: 08 May 2002 09:06 PM
Hi,

Sorry, not quite sure if this is the appropriate place to post this, but this is where the error message said to notify eXcelon.

I had just created a new project, added three folders, saved the project. I then tried to add a file to the project and the app churned away for about a minute then died.

Attached is the requested log file.

Thanx,
Douglas


DocumentStruzzo(93).log
Application Log

Postnext
Minollo I.Subject: Re: Stylus demo 3.1 build 069u crash
Author: Minollo I.
Date: 08 May 2002 09:13 PM

>...
>Sorry, not quite sure if this is the appropriate place to post this, but
>this is where the error message said to notify eXcelon.

This is the right place where you can notify/discuss about Stylus Studio
issues.

>I had just created a new project, added three folders, saved the
>project. I then tried to add a file to the project and the app churned
>away for about a minute then died.

Thanks, we'll study the .log file trying to understand the problem which
originated the crash.
In general your description of the crash reminds me of a category of
problems that we have never been able to entirely understand/fix in 3.1,
but which should be fixed in 4.0. 4.0 is available in beta version from:
http://www.stylusstudio.com/beta; it will be available as a released
product in 2-3 weeks.

Thanks for reporting this,
Minollo

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Yitzhak KhabinskySubject: Re: Stylus demo 3.1 build 069u crash
Author: Yitzhak Khabinsky
Date: 09 May 2002 03:41 PM
In case of such peculiar problems you can recommend to your users to use a couple of very useful tools:

1)Dependency Walker (free)
http://www.dependencywalker.com/
2)AppSight Black Box (for preselected list of beta testers)
http://www.mutek.com/

Regards,
Yitzhak Khabinsky

 
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