Experience with UBH
The UBH staff was helpful.
7
7
6
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Experience with UBH
Calls to UBH were answered in a reasonable amount of time.
7
7
6
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Experience with UBH
When I called UBH, I was able to speak to the right LifeSolutions specialist for my concerns.
7
7
6
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Experience with UBH
I was satisfied with the information, referrals and resources I received from UBH.
8
8
7
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Experience with UBH
I was satisfied with the educational materials I received from UBH.
7
7
5
2
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Experience with UBH
I received the materials and/or information in a reasonable amound of time.
8
8
6
2
0
0
0
0
0
0
0
0
0
0
0
0
0
0
UBH Follow-Through
Approximately how long did it take for the materials to arrive?
0
8
0
0
0
0
6
2
0
0
0
0
0
0
0
0
0
0
UBH Follow-Through
A LifeSolutions specialist contacted me (followed up with me) to make sure my needs were met.
0
8
0
0
0
0
0
0
0
0
0
6
2
0
0
0
0
0
Impact of UBH Services
a) Feel less worry or stress.
6
6
3
3
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Impact of UBH Services
b) Balance work and personal issues.
6
6
3
3
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Impact of UBH Services
c) Spend less time away from work/school.
5
5
3
2
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Impact of UBH Services
I believe that my family and/or friends have been helped by the information or services received from UBH.
7
7
6
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Impact of UBH Services
If the need arose, I would use services from UBH again.
7
7
7
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Impact of UBH Services
How much time did you save by receiving referrals, information or other resources from UBH?
0
7
0
0
0
0
0
0
0
0
0
0
0
1
1
3
0
2
Overall UBH Satisfaction
I would recommend this service to a co-worker.
7
7
7
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Overall UBH Satisfaction
I am more likely to stay with my company because this benefit is available to me.
5
5
3
2
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Overall UBH Satisfaction
Overall, I am satisfied with UBH.
7
7
5
2
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Astrazeneca Report
1/2/2006 - 3/23/2006
1645
Employee Assistance and WorkLife Program