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shae devlinSubject: Cannot get Stylus Studio Enterprise Edition to work!
Author: shae devlin
Date: 26 Aug 2005 06:00 PM
I am unable to get Stylus Studio to work correctly.
Initially I had the Enterprise edition trial version,
and then I installed a licensed copy of the Professional edition.
Long story short....
Everything worked fine until I unistalled the trial version and restarted my computer.

Once I did that I got an error unable to find registry information.

So I uninstalled the product and tried to install a liscensed version of
the enterprise edition.

The new Error:
Stylus Studio detected a change in your hardware configuration.
In order to fully enable your license, Stylus Studio needs to connect to its server and re-activate your key.

Everytime I tried to register the software the same error kept popping up.

Any assitance in this matter will be greatly appreciated.

I attached an Screen print of the error message to this message


Thanks in advance.





UnknownErrorStylusStudio.doc

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Minollo I.Subject: Cannot get Stylus Studio Enterprise Edition to work!
Author: Minollo I.
Date: 26 Aug 2005 10:07 PM
We are checking your activation key to check if for any reason the activation server is refusing to validate your key.

I'm assuming that when you are prompted to re-activate you are connected to the Internet, and that Stylus Studio is able to connect too; is that assumption correct?

Thanks,
Minollo

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shae devlinSubject: Cannot get Stylus Studio Enterprise Edition to work!
Author: shae devlin
Date: 29 Aug 2005 09:28 AM
Yes, you are correct....

 
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