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Anonymous

Subject: can't re-install Stylus Studio
Author: Anonymous
Date: 03 Feb 2004 11:10 AM

Hi,

I had some problems with my computer, and our IT group had to create a new Windows Profile. In doing that, I lost some of my applications, one of which was Stylus Studio. But now when I try to reinstall it with the exe that I have, it thinks I have an evaluation copy and ways a registration key. I was trying to install the 5.1 upgrade exe that I had. I also tried installing the original exe, but I get a hang ont the "Windows Installer" window.

Thanks.
Pat

Minollo I.

Subject: can't re-install Stylus Studio
Author: Minollo I.
Date: 07 Feb 2004 09:22 AM

Pat,
if you were using a licensed Stylus Studio version, you should use the same installation package that you received when you bought Stylus. If you are using an installation package downloaded from the web site, then you will get the behavior you are describing.

Please contact me (minollo@progress.com) with a valid email address, and we'll find a solution.

Thanks,
Minollo

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