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Seunghyo Kang

Subject: Error Report
Author: Seunghyo Kang
Date: 21 Dec 2001 06:26 AM

//=====================================================
Date: Fri Dec 21 20:38:39 2001
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 00000000 00:00000000 C:\Program Files\eXcelon\Stylus\bin\Struzzo.exe

Registers:
EAX:0173E4F0
EBX:01785E38
ECX:0173E4F0
EDX:0171AAD8
ESI:0347CAA0
EDI:0173E4F0
CS:EIP:001B:00000000
SS:ESP:0023:0012FAC8 EBP:00000100
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010246

Loaded modules:
C:\Program Files\eXcelon\Stylus\bin\Struzzo.exe ver. 3.1 build 069
C:\WINNT\System32\ntdll.dll
C:\Program Files\eXcelon\Stylus\bin\xmlengine.dll ver. 1, 5, 2 build
C:\WINNT\system32\KERNEL32.dll
C:\WINNT\system32\USER32.dll
C:\WINNT\system32\GDI32.DLL ver. 5.00.2195.2778
C:\Program Files\eXcelon\Stylus\bin\xmlconvengine.dll
C:\WINNT\system32\ADVAPI32.dll
C:\WINNT\system32\RPCRT4.DLL ver. 5.00.2195.2832
C:\WINNT\system32\MSVCRT.dll ver. 6.10.8924.0
C:\WINNT\System32\MSVCP60.dll ver. 6.00.8168.0
C:\Program Files\eXcelon\Stylus\bin\xmlconvengine_data.DLL
C:\Program Files\eXcelon\Stylus\bin\StCmn.dll
C:\WINNT\system32\WININET.dll
C:\WINNT\system32\SHLWAPI.dll
C:\WINNT\system32\TAPI32.dll
C:\WINNT\system32\COMCTL32.DLL ver. 5.50.4807.2300
C:\WINNT\system32\urlmon.dll
C:\WINNT\system32\ole32.dll
C:\WINNT\system32\VERSION.dll ver. 5.00.2134.1
C:\WINNT\system32\LZ32.DLL ver. 5.00.2134.1
C:\Program Files\eXcelon\Stylus\bin\tls7012d.dll
C:\WINNT\System32\MFC42u.DLL
C:\WINNT\system32\SHELL32.dll
C:\WINNT\system32\OLEAUT32.dll
C:\Program Files\eXcelon\Stylus\bin\SFL103ASU.dll
C:\WINNT\system32\comdlg32.dll
C:\WINNT\System32\WINSPOOL.DRV
C:\Program Files\eXcelon\Stylus\bin\OTP701ASU.dll
C:\WINNT\System32\OLEPRO32.DLL
C:\WINNT\System32\MSVFW32.dll
C:\WINNT\System32\WINMM.dll
C:\Program Files\eXcelon\Stylus\bin\OG801ASU.dll
C:\WINNT\System32\oledlg.dll
C:\Program Files\eXcelon\Stylus\bin\StylusHlp.dll
C:\Program Files\eXcelon\Stylus\bin\SmartEdit.dll
C:\Program Files\eXcelon\Stylus\bin\OE602ASU.dll
C:\WINNT\System32\IMM32.dll ver. 5.00.2195.2821
C:\WINNT\System32\HHCTRL.OCX
C:\WINNT\system32\MPR.dll
C:\Program Files\eXcelon\Stylus\bin\DBGHELP.dll ver. 5.00.2195.1
C:\WINNT\System32\MFC42LOC.DLL
C:\Program Files\Messenger Plus! Extension\MsgPlusH.DLL ver. Version 1.41c
C:\WINNT\System32\mui\0412\HHCTRLui.dll
C:\WINNT\System32\WSOCK32.dll
C:\WINNT\System32\WS2_32.DLL ver. 5.00.2195.2780
C:\WINNT\System32\WS2HELP.DLL
C:\WINNT\System32\imekr98u.ime
C:\Program Files\eXcelon\Stylus\bin\Plugins\DbgMgr.dll ver. 3.1.0 build 069
C:\Program Files\eXcelon\Stylus\bin\Plugins\debugger.dll ver. 3.1.0 build 069
C:\Program Files\eXcelon\Stylus\bin\Plugins\ProcessFlow.dll ver. 3.1.0 build 027
C:\Program Files\eXcelon\Stylus\bin\tsdco240.dll
C:\Program Files\eXcelon\Stylus\bin\tsddr240.dll
C:\Program Files\eXcelon\Stylus\bin\tsdut240.dll
C:\Program Files\eXcelon\Stylus\bin\tsdgr240.dll
C:\Program Files\eXcelon\Stylus\bin\tsdbl240.dll
C:\Program Files\eXcelon\Stylus\bin\tsdhl240.dll
C:\Program Files\eXcelon\Stylus\bin\OV71ASU.dll
C:\Program Files\eXcelon\Stylus\bin\Plugins\Stylus.dll ver. 3.1.0 build 069
C:\Program Files\eXcelon\Stylus\bin\Plugins\XmlEdit.dll ver. 3.1.0 build 069
C:\WINNT\System32\INDICDLL.dll ver. 5.00.2920.0000
C:\WINNT\System32\CLBCATQ.DLL
C:\WINNT\System32\cscui.dll
C:\WINNT\System32\CSCDLL.DLL
C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\MSONSEXT.DLL
C:\WINNT\System32\Msi.dll
C:\WINNT\System32\shdocvw.dll
C:\Program Files\eXcelon\XIS\bin\xlnpapi3.dll ver. 3.1 build BL198
C:\Program Files\eXcelon\XIS\bin\xlncapi.dll
C:\Program Files\eXcelon\XIS\bin\OB332.dll
C:\Program Files\eXcelon\XIS\bin\O6JTC.dll
C:\WINNT\System32\MSVCIRT.dll ver. 6.10.8637.0
C:\Program Files\eXcelon\XIS\bin\xerces-c_1_5_1.dll ver. 1, 5, 1 build
C:\Program Files\eXcelon\XIS\bin\icuuc18.dll
C:\Program Files\eXcelon\XIS\bin\icudt18l.DLL
C:\WINNT\System32\rnr20.dll ver. 5.00.2195.2871
C:\WINNT\System32\DNSAPI.DLL ver. 5.00.2195.2785
C:\WINNT\System32\iphlpapi.dll
C:\WINNT\System32\ICMP.DLL ver. 5.00.2134.1
C:\WINNT\System32\MPRAPI.DLL ver. 5.00.2181.1
C:\WINNT\System32\SAMLIB.DLL ver. 5.00.2195.2780
C:\WINNT\System32\NETAPI32.DLL ver. 5.00.2195.2808
C:\WINNT\System32\SECUR32.DLL ver. 5.00.2195.2862
C:\WINNT\System32\NETRAP.DLL ver. 5.00.2134.1
C:\WINNT\system32\WLDAP32.DLL
C:\WINNT\System32\ACTIVEDS.DLL
C:\WINNT\System32\ADSLDPC.DLL ver. 5.00.2195.2842
C:\WINNT\System32\RTUTILS.DLL ver. 5.00.2168.1
C:\WINNT\System32\SETUPAPI.DLL
C:\WINNT\System32\USERENV.DLL
C:\WINNT\System32\RASAPI32.DLL ver. 5.00.2195.2671
C:\WINNT\System32\RASMAN.DLL ver. 5.00.2195.2780
C:\WINNT\System32\DHCPCSVC.DLL
C:\WINNT\System32\winrnr.dll ver. 5.00.2160.1
C:\PROGRA~1\I-DNS~1.NET\I-DNS~1.NET\RnrZHB.dll ver. 3, 0, 0, 2 build
C:\WINNT\System32\rasadhlp.dll ver. 5.00.2168.1
C:\WINNT\system32\msafd.dll ver. 5.00.2195.2779
C:\WINNT\System32\wshtcpip.dll ver. 5.00.2195.2104
C:\WINNT\System32\browseui.dll
C:\WINNT\System32\sensapi.dll ver. 5.00.2163.1
C:\WINNT\System32\mlang.dll ver. 5.50.4807.2300

Call stack:
Address Function
0000:00000000 C:\Program Files\eXcelon\Stylus\bin\Struzzo.exe
0001:00070F21 Ordinal19712+61
C:\Program Files\eXcelon\Stylus\bin\OTP701ASU.dll

//hope i could get the reason why it crahsed.

Minollo I.

Subject: Re: Error Report
Author: Minollo I.
Date: 21 Dec 2001 08:43 AM

Can you tell us a bit more about what you were doing when the crash
happened? Is that something you can reproduce?

Thanks,
Minollo

Seunghyo Kang

Subject: Re: Error Report
Author: Seunghyo Kang
Date: 07 Jan 2002 10:28 PM

Hello Minollo,

The error happens when I change source xml url at Scenario Properties panel. It happenes a lot, and I'm not sure if it is relationship with this code-

On that code which i think SS makes it automatically, if I default="yes" changes to no, then save the file, sometimes there's no error message, but sometimes it has error even if i change it. I think it's kind of bug.

That's all I know about this bug.

Thanks for support,

Seunghyo

Minollo I.

Subject: Re: Error Report
Author: Minollo I.
Date: 07 Jan 2002 10:43 PM

Interesting; so the crash not running any processing, but just choosing a
scenario, right?

Are both the XSLT and XML documents stored in eXcelon XIS? Is "u2" the name
of the local machine where the XIS server is running?

Minollo

Seunghyo Kang

Subject: Re: Error Report
Author: Seunghyo Kang
Date: 07 Jan 2002 11:04 PM

Yes, without no processing, it happens when I try to change Source XML URL, and, of course u2 is the name of the local machine, my computer. Also, both of them are stored in the same Store, but not same directory.

Minollo I.

Subject: Re: Error Report
Author: Minollo I.
Date: 07 Jan 2002 11:10 PM

What version of XIS are you running? Do you ever experience crashes or
problems of any kind accessing your XIS repository with XIS Manager?
(I'm asking because XIS Manager and Stylus Studio use the same COM API to
access XIS)

Minollo

Seunghyo Kang

Subject: Re: Error Report
Author: Seunghyo Kang
Date: 07 Jan 2002 11:39 PM

What I'm using is vesion 3.1 BL#198, and SS is 3.1 build 066d. I almost have no problem using XIS -only when my network being changed, it sometimes can't connect, but it's no problem because it could connect when I restart Service.

Seunghyo

p.s I didn't upgrade SS newer version yet bcz the other workers said that they are asked to register when they started newest version.

Minollo I.

Subject: Re: Error Report
Author: Minollo I.
Date: 07 Jan 2002 11:49 PM

>...
>What I'm using is vesion 3.1 BL#198, and SS is 3.1 build 066d.

That's weird; the log you initially posted was about Stylus studio BL69...

>...
>p.s I didn't upgrade SS newer version yet bcz the other workers said that
>they are asked to register when they started newest version.

That shouldn't happen; what version are you running, eval, promo or paid?

You have mentioned that the crash happen quite frequently to you;
unfortunately we cannot reproduce it here. If we prepare an instrumented
build, would you be willing to test it on your system (basically it would
be a build which dumps a much more verbose log file)?

Thanks,
Minollo

Seunghyo Kang

Subject: Re: Things I should report again
Author: Seunghyo Kang
Date: 08 Jan 2002 12:02 AM

I am sorry about the first error report, it was messages before I reinstalled my whold system new. At that time, I installed BPM, SS, XIS all together, and the first message I posted was from that system-windows2000 server, and the error message I just post is from my new OS-Windows 2000 professional with only installed XIS and SS. I'm working at Datec corp.in Korea, so here at work we use standard edition which we downloaded from your FTP. Now, I understand why error message seems to be different, because that was older one than that I'm using now. So, you could see recent error message that I just posted.

Of course I will test when I get it.

Seunghyo

Seunghyo Kang

Subject: Re: Error Report
Author: Seunghyo Kang
Date: 07 Jan 2002 11:51 PM

I did a same thing, try to change Source XML URL, and got this log. And I think it looks like different message with one that I already posted before.

It might be happened because of the file name-xml, is Korean?

//
Date: Tue Jan 08 14:06:05 2002
Exception code: C000001D ILLEGAL_INSTRUCTION
Fault address: 02FF5B7D 02:00000B7D C:\Program Files\eXcelon\XIS\bin\xlncapi.dll

Registers:
EAX:02EAC5A0
EBX:01773EA8
ECX:02EAC5A0
EDX:04BAA6A0
ESI:017336F0
EDI:02EAC5A0
CS:EIP:001B:02FF5B7D
SS:ESP:0023:0012FAC8 EBP:00000100
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010246

Loaded modules:
C:\Program Files\eXcelon\Stylus\bin\Struzzo.exe ver. 3.1 build 066d
C:\WINNT\System32\ntdll.dll
C:\Program Files\eXcelon\Stylus\bin\xmlengine.dll ver. 1, 5, 1 build
C:\WINNT\system32\KERNEL32.dll
C:\WINNT\system32\USER32.dll
C:\WINNT\system32\GDI32.DLL ver. 5.00.2195.2778
C:\Program Files\eXcelon\Stylus\bin\xmlconvengine.dll
C:\WINNT\system32\ADVAPI32.dll
C:\WINNT\system32\RPCRT4.DLL ver. 5.00.2195.2832
C:\WINNT\system32\MSVCRT.dll ver. 6.10.8924.0
C:\WINNT\System32\MSVCP60.dll ver. 6.00.8168.0
C:\Program Files\eXcelon\Stylus\bin\xmlconvengine_data.DLL
C:\Program Files\eXcelon\Stylus\bin\StCmn.dll
C:\WINNT\system32\WININET.dll
C:\WINNT\system32\CRYPT32.dll
C:\WINNT\system32\MSASN1.DLL ver. 5.00.2134.1
C:\WINNT\system32\OLEAUT32.dll
C:\WINNT\system32\ole32.dll
C:\WINNT\system32\SHLWAPI.dll
C:\WINNT\system32\urlmon.dll
C:\WINNT\system32\VERSION.dll ver. 5.00.2134.1
C:\WINNT\system32\LZ32.DLL ver. 5.00.2134.1
C:\Program Files\eXcelon\Stylus\bin\tls7012d.dll
C:\WINNT\System32\MFC42u.DLL
C:\WINNT\system32\SHELL32.dll
C:\WINNT\system32\COMCTL32.DLL ver. 5.50.4704.1100
C:\Program Files\eXcelon\Stylus\bin\SFL103ASU.dll
C:\WINNT\system32\comdlg32.dll
C:\WINNT\System32\WINSPOOL.DRV
C:\Program Files\eXcelon\Stylus\bin\OTP701ASU.dll
C:\WINNT\System32\OLEPRO32.DLL
C:\WINNT\System32\MSVFW32.dll
C:\WINNT\System32\WINMM.dll
C:\Program Files\eXcelon\Stylus\bin\OG801ASU.dll
C:\WINNT\System32\oledlg.dll
C:\Program Files\eXcelon\Stylus\bin\StylusHlp.dll
C:\Program Files\eXcelon\Stylus\bin\SmartEdit.dll
C:\Program Files\eXcelon\Stylus\bin\OE602ASU.dll
C:\WINNT\System32\IMM32.dll ver. 5.00.2195.2821
C:\WINNT\System32\HHCTRL.OCX
C:\WINNT\system32\MPR.dll
C:\Program Files\eXcelon\Stylus\bin\DBGHELP.dll ver. 5.00.2195.1
C:\WINNT\System32\MFC42LOC.DLL
C:\Program Files\Messenger Plus! Extension\MsgPlusH.DLL ver. Version 1.41c
C:\WINNT\System32\mui\0412\HHCTRLui.dll
C:\WINNT\System32\WSOCK32.dll
C:\WINNT\System32\WS2_32.DLL ver. 5.00.2195.2780
C:\WINNT\System32\WS2HELP.DLL
C:\WINNT\System32\imekr98u.ime
C:\WINNT\System32\INDICDLL.dll ver. 5.00.2920.0000
C:\Program Files\eXcelon\Stylus\bin\Plugins\DbgMgr.dll ver. 3.1.0 build 066d
C:\Program Files\eXcelon\Stylus\bin\Plugins\debugger.dll ver. 3.1.0 build 066d
C:\Program Files\eXcelon\Stylus\bin\Plugins\Stylus.dll ver. 3.1.0 build 066d
C:\Program Files\eXcelon\Stylus\bin\Plugins\XmlEdit.dll ver. 3.1.0 build 066d
C:\WINNT\System32\CLBCATQ.DLL
C:\WINNT\System32\cscui.dll
C:\WINNT\System32\CSCDLL.DLL
C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\MSONSEXT.DLL
C:\WINNT\System32\Msi.dll
C:\WINNT\System32\shdocvw.dll
C:\Program Files\eXcelon\XIS\bin\xlnpapi3.dll ver. 3.1 build BL198
C:\Program Files\eXcelon\XIS\bin\xlncapi.dll
C:\Program Files\eXcelon\XIS\bin\OB332.dll
C:\Program Files\eXcelon\XIS\bin\O6JTC.dll
C:\WINNT\System32\MSVCIRT.dll ver. 6.10.8637.0
C:\Program Files\eXcelon\XIS\bin\xerces-c_1_5_1.dll ver. 1, 5, 1 build
C:\Program Files\eXcelon\XIS\bin\icuuc18.dll
C:\Program Files\eXcelon\XIS\bin\icudt18l.DLL
C:\WINNT\System32\rnr20.dll ver. 5.00.2195.2871
C:\WINNT\System32\DNSAPI.DLL ver. 5.00.2195.2785
C:\WINNT\System32\iphlpapi.dll
C:\WINNT\System32\ICMP.DLL ver. 5.00.2134.1
C:\WINNT\System32\MPRAPI.DLL ver. 5.00.2181.1
C:\WINNT\System32\SAMLIB.DLL ver. 5.00.2195.2780
C:\WINNT\System32\NETAPI32.DLL ver. 5.00.2195.2808
C:\WINNT\System32\SECUR32.DLL ver. 5.00.2195.2862
C:\WINNT\System32\NETRAP.DLL ver. 5.00.2134.1
C:\WINNT\system32\WLDAP32.DLL
C:\WINNT\System32\ACTIVEDS.DLL
C:\WINNT\System32\ADSLDPC.DLL ver. 5.00.2195.2842
C:\WINNT\System32\RTUTILS.DLL ver. 5.00.2168.1
C:\WINNT\System32\SETUPAPI.DLL
C:\WINNT\System32\USERENV.DLL
C:\WINNT\System32\RASAPI32.DLL ver. 5.00.2195.2671
C:\WINNT\System32\RASMAN.DLL ver. 5.00.2195.2780
C:\WINNT\System32\TAPI32.DLL
C:\WINNT\System32\DHCPCSVC.DLL
C:\WINNT\System32\winrnr.dll ver. 5.00.2160.1
C:\WINNT\System32\rasadhlp.dll ver. 5.00.2168.1
C:\WINNT\system32\msafd.dll ver. 5.00.2195.2779
C:\WINNT\System32\wshtcpip.dll ver. 5.00.2195.2104
C:\WINNT\System32\vbscript.dll ver. 5.6.0.6626
C:\WINNT\System32\browseui.dll

Call stack:
Address Function
0002:00000B7D xln_error::`vftable'+21D
C:\Program Files\eXcelon\XIS\bin\xlncapi.dll

Minollo I.

Subject: Re: Error Report
Author: Minollo I.
Date: 07 Jan 2002 11:54 PM

>...
>It might be happened because of the file name-xml, is Korean?

We'll do our best to reproduce it; the log points to a crash inside the XIS
client API; we'll focus our attention there.

Minollo

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