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Topic  
Postnext
Frank PfistererSubject: ERROR REPORT
Author: Frank Pfisterer
Date: 18 Dec 2001 03:13 AM
An unrecoverable error has occurred in the application.

Appending and pasting log file "Struzzo.log".
This error occurred while upgrading/entering the new license key.

//=====================================================
Date: Tue Dec 18 09:17:48 2001
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 004156D0 01:000146D0 D:\Util\eXcelon Corp\Stylus Studio\bin\Struzzo.exe

Registers:
EAX:00000000
EBX:0045C380
ECX:00000000
EDX:FFFFFFFF
ESI:0000006F
EDI:0045C460
CS:EIP:001B:004156D0
SS:ESP:0023:0012F4B8 EBP:0012FEE8
DS:0023 ES:0023 FS:0038 GS:0000
Flags:00010246

Loaded modules:
D:\Util\eXcelon Corp\Stylus Studio\bin\Struzzo.exe ver. 3.1 build 069
C:\WINNT\System32\ntdll.dll
D:\Util\eXcelon Corp\Stylus Studio\bin\xmlengine.dll ver. 1, 5, 2 build
C:\WINNT\system32\KERNEL32.dll
C:\WINNT\system32\USER32.dll
C:\WINNT\system32\GDI32.DLL ver. 5.00.2195.2778
D:\Util\eXcelon Corp\Stylus Studio\bin\xmlconvengine.dll
C:\WINNT\system32\ADVAPI32.dll
C:\WINNT\system32\RPCRT4.DLL ver. 5.00.2195.2832
C:\WINNT\system32\MSVCRT.dll ver. 6.10.8924.0
C:\WINNT\System32\MSVCP60.dll ver. 6.00.8972.0
D:\Util\eXcelon Corp\Stylus Studio\bin\xmlconvengine_data.DLL
D:\Util\eXcelon Corp\Stylus Studio\bin\StCmn.dll
C:\WINNT\system32\WININET.dll
C:\WINNT\system32\SHLWAPI.dll
C:\WINNT\system32\TAPI32.dll
C:\WINNT\system32\COMCTL32.DLL ver. 5.50.4134.600
C:\WINNT\system32\urlmon.dll
C:\WINNT\system32\ole32.dll
C:\WINNT\system32\VERSION.dll ver. 5.00.2134.1
C:\WINNT\system32\LZ32.DLL ver. 5.00.2134.1
D:\Util\eXcelon Corp\Stylus Studio\bin\tls7012d.dll
C:\WINNT\System32\MFC42u.DLL
C:\WINNT\system32\SHELL32.dll
C:\WINNT\system32\OLEAUT32.dll
D:\Util\eXcelon Corp\Stylus Studio\bin\SFL103ASU.dll
C:\WINNT\system32\comdlg32.dll
C:\WINNT\System32\WINSPOOL.DRV
D:\Util\eXcelon Corp\Stylus Studio\bin\OTP701ASU.dll
C:\WINNT\System32\OLEPRO32.DLL
C:\WINNT\System32\MSVFW32.dll
C:\WINNT\System32\WINMM.dll
D:\Util\eXcelon Corp\Stylus Studio\bin\OG801ASU.dll
C:\WINNT\System32\oledlg.dll
D:\Util\eXcelon Corp\Stylus Studio\bin\StylusHlp.dll
D:\Util\eXcelon Corp\Stylus Studio\bin\SmartEdit.dll
D:\Util\eXcelon Corp\Stylus Studio\bin\OE602ASU.dll
C:\WINNT\System32\IMM32.dll ver. 5.00.2195.2821
C:\WINNT\System32\HHCTRL.OCX
C:\WINNT\system32\MPR.dll
D:\Util\eXcelon Corp\Stylus Studio\bin\DBGHELP.dll ver. 5.00.2195.1
C:\WINNT\System32\MFC42LOC.DLL
C:\WINNT\System32\PGPhk.dll ver. 7.0.3
C:\WINNT\System32\INDICDLL.dll ver. 5.00.2920.0000
C:\WINNT\System32\mui\0407\HHCTRLui.dll
C:\WINNT\System32\WSOCK32.dll
C:\WINNT\System32\WS2_32.DLL ver. 5.00.2195.2780
C:\WINNT\System32\WS2HELP.DLL
C:\WINNT\System32\CLBCATQ.DLL
C:\WINNT\System32\shdocvw.dll
C:\WINNT\System32\MSI.DLL

Call stack:
Address Function
0001:000146D0 CStApp::UpgradeApplication()+190
Source file Y:\users\minollo\StruzzoVersions\3.1_BL69_GA\Struzzo\Struzzo.cpp, line 982
0001:000019C0 ZwQueryPerformanceCounter+E5
C:\WINNT\System32\ntdll.dll
0000:00000000


DocumentStruzzo(61).log
error log file
Posttop
Minollo I.Subject: Re: ERROR REPORT
Author: Minollo I.
Date: 18 Dec 2001 10:01 AM
Frank,
did the crash happened *after* Stylus Studio prompted you that it should
have been closed and restarted to make a license upgrade visible? Did you
manually close the application when you saw that message?

Thanks,
Minollo
   
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