Subject:Crashing, high cpu usage, large xml, and on Author:Robert Tyree Date:24 Sep 2008 02:34 AM Originally Posted: 23 Sep 2008 11:03 PM
First off I have build 1147f of Stylus Studio 2008 XML Enterprise Suite Release 2.
The only purpose of this product is to help me write and test xslt. I have found this product completely un-usable in this role. My data file is roughly a 6mb file. If I load this xml file, or if I transform it to simply verify the output Stylus becomes very sluggish and will eventually crash. The data is all valid. The stylesheet is valid. My application that uses these files works fine. I am unable to "Send Error" because I have no mapi client installed - what kind of absurd requirement is that. So I come here to put in a support ticket but there is no ticket system, just a forum - and none of them are support related.
So, how do you get support around here or how do you get your money back? For the price I expected more.
Subject:Crashing, high cpu usage, large xml, and on Author:(Deleted User) Date:01 Oct 2008 03:34 PM
Hi Robert,
the log file you sent us seems to suggest that an out-of-memory error occurred; can you try monitoring the memory usage of Stylus in the Task Manager to spot what operation made it jump too high? Also, how much RAM and swap file do you have on your machine?