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Don  StevensonSubject: Windows Installer Dialog Box appears on install then get config issue
Author: Don Stevenson
Date: 29 May 2008 01:48 PM
Originally Posted: 28 May 2008 08:58 AM
When installing Stylus Studio the windows installer message box appears. Upon hitting ok (only option available here) the install appears to complete. When starting Stylus (struzzo) a message appears that indicates that there is a config error and the install needs to be done again. After installing again, then starting Stylus, the same message appears, there is a config error, you need to install Stylus Studio again. Installing under XP professional on a Lenovo thinkpad.
Is this the windows registry issue or some other issue? Need advice on how to get this to install correctly.... see reply for details on msgs.

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Minollo I.Subject: Windows Installer Dialog Box appears on install then get config issue
Author: Minollo I.
Date: 28 May 2008 01:07 PM
I would be inclined to think you are experiencing the problem described here: http://www.stylusstudio.com/ssdn/default.asp?action=9&read=3762&fid=47

But it would help more knowin exactly what you see when you start up the application; can you provide screenshots of the messages you see?

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Don  StevensonSubject: Windows Installer Dialog Box appears on install then get config issue
Author: Don Stevenson
Date: 29 May 2008 08:22 AM
This is the windows installer message on the install
----------------------------------------------------
Windows Installer. V 3.01.4000.1823
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]

Consult the Windows Installer SDK for additional documentation on the
command line syntax.
Copyright Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.
----------------------------------------------------------------

Then when starting Struzzo a dialog box comes up:

C:\Program Files\Stylus Studio 2008 XML Enterprise Suite\bin\Struzzo.exe

This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.

Then after reinstalling the same dialog error box comes up.

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Minollo I.Subject: Windows Installer Dialog Box appears on install then get config issue
Author: Minollo I.
Date: 29 May 2008 04:03 PM
Apparently the Microsoft Visual C++ redistributable package is failing to install for some reason. Can you try downloading it from here and installing it manually?

http://www.microsoft.com/downloads/details.aspx?familyid=32bc1bee-a3f9-4c13-9c99-220b62a191ee&displaylang=en

If vcredist_x86.exe installs properly, Stylus Studio should start up as expected.

 
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