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Mike GrachevSubject: Stylus Studio crashing
Author: Mike Grachev
Date: 11 Dec 2007 12:58 PM
Originally Posted: 11 Dec 2007 12:59 PM
Subj. We have couple enterprise licenses. After one or two days of work it starts crashing while executing xslt scenario or even opening "About" window.

I have to uninstall it then clean the registry (why it can't clean after itself?) and the install it again to fix it. It looks to me that something wrong with license number stored in the registry.


PS Need help asap on this and no phone support option is very annoying. I would recommend to anybody who is thinking of buying this product add this fact into consideration and re-evaluate pros and cons.

Postnext
Alberto MassariSubject: Stylus Studio crashing
Author: Alberto Massari
Date: 11 Dec 2007 01:08 PM
Hi Mike,
did Stylus prompted for sending the log file to us?
Given the fact that the crash happens when displaying the About box, it should be an issue with the JVM settings. Can you go to Tools | Options, select the Java Virtual Machine page and verify if there is a custom option that could be responsible for that?
If that doesn't occur, try selecting a different version of the JVM, or by uninstalling and reinstalling it.

Hope this helps,
Alberto

Postnext
Mike GrachevSubject: Stylus Studio crashing
Author: Mike Grachev
Date: 11 Dec 2007 11:42 PM
>Hi Mike,
>did Stylus prompted for
>sending the log file to us?

Yes and I did couple times without any response from you :) I just did it one more time and put reference to this topic.

>Given the fact that the crash
>happens when displaying the
>About box, it should be an
>issue with the JVM settings.
>Can you go to Tools | Options,
>select the Java Virtual
>Machine page and verify if
>there is a custom option that
>could be responsible for that?

I'm not sure but I havn't modified JVM settings.

>If that doesn't occur, try
>selecting a different version
>of the JVM, or by uninstalling
>and reinstalling it.

It's 1.6.01, changing it to others doesn't make any difference - it is still crashing when I'm trying to open about screen.

>
>Hope this helps,
>Alberto

Postnext
Alberto MassariSubject: Stylus Studio crashing
Author: Alberto Massari
Date: 12 Dec 2007 04:23 AM
Hi Mike,
you are right, I dug a little further and I found two reports with your name (but using a different e-mail address); from what I can see in the log I am suspecting that the reason of the crash is the JVM that is loaded by the source control tool you are using (Serena PVCS).
Can you try running the 'regedit' tool and adding a new key (named 'Serena JVM' or something like that) under HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Java Runtime Environment and setting these string values:

JavaHome = C:\Program Files\Serena\vm\common\jre\win32
RuntimeLib = C:\Program Files\Serena\vm\common\jre\win32\bin\client\jvm.dll

Then, open Stylus Studio and in the Tools | Options | Java Virtual Machine option page choose the 'Serena JVM' version and try again displaying the About box/running an XSLT processor.

Hope this helps,
Alberto

Postnext
Mike GrachevSubject: Stylus Studio crashing
Author: Mike Grachev
Date: 12 Dec 2007 10:17 AM
I just did what you suggested and there are good news and bad news :)

I can open about window but unable to run xslt scenario. It says "Unable to connect to JVM" in the status line or "Java Runtime Environment initialization failed" when I'm trying open "Processor" tab of scenario properties.

Let me know a little bit more what is wrong with using PVCS as a source control system.

Mike.

Postnext
Alberto MassariSubject: Stylus Studio crashing
Author: Alberto Massari
Date: 12 Dec 2007 11:18 AM
Hi Mike,
what do see in the About box, next to the "Java Virtual Machine:" label?
Also, after you get the JVM error, could you open the Output Window (View | Output window) to check if the JVM also printed a diagnostic message?

Thanks,
Alberto

Postnext
Mike GrachevSubject: Stylus Studio crashing
Author: Mike Grachev
Date: 12 Dec 2007 02:53 PM
About:

Java Runtime Environment initialization failed

Output:

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x805C5F8
Function=[Unknown.]
Library=C:\Program Files\Serena\vm\common\jre\win32\bin\client\jvm.dll

NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.


Current Java thread:
at java.security.AccessController.getStackAccessControlContext(Native Method)
at java.security.AccessController.getContext(Unknown Source)
at java.lang.Thread.init(Unknown Source)
at java.lang.Thread.<init>(Unknown Source)

Postnext
Alberto MassariSubject: Stylus Studio crashing
Author: Alberto Massari
Date: 13 Dec 2007 09:55 AM
Hi Mike,
can you try adding these options to the Parameters settings of the Java Virtual Machine page in the Tools | Options dialog?

-verbose:class -verbose:jni -Xcheck:jni

Then make the Output window visible, display the About box and post the log that should appear in the window.

Thanks,
Alberto

Postnext
Mike GrachevSubject: Stylus Studio crashing
Author: Mike Grachev
Date: 13 Dec 2007 10:11 AM
>Hi Mike,
>Machine page in the Tools |
>Options dialog?
>
>-verbose:class -verbose:jni
>-Xcheck:jni
>
>Then make the Output window
>visible, display the About box
>and post the log that should
>appear in the window.

Not a problem. I'm still thinking it is something to do with license key validation or some other settings that you are keeping in the registry.

Checked JNI functions are being used to validate JNI usage
[Opened C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Opened C:\Program Files\Java\j2re1.4.2_01\lib\sunrsasign.jar]
[Opened C:\Program Files\Java\j2re1.4.2_01\lib\jsse.jar]
[Opened C:\Program Files\Java\j2re1.4.2_01\lib\jce.jar]
[Opened C:\Program Files\Java\j2re1.4.2_01\lib\charsets.jar]
[Loaded java.lang.Object from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.io.Serializable from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.Comparable from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.CharSequence from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.String from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.Class from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.Cloneable from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.ClassLoader from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.System from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.Throwable from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.Error from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.ThreadDeath from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.Exception from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.RuntimeException from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.security.ProtectionDomain from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.security.AccessControlContext from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.ClassNotFoundException from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.LinkageError from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.NoClassDefFoundError from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.ClassCastException from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.ArrayStoreException from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.VirtualMachineError from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.OutOfMemoryError from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.StackOverflowError from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.ref.Reference from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.ref.SoftReference from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.ref.WeakReference from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.ref.FinalReference from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.ref.PhantomReference from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.ref.Finalizer from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.Runnable from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.Thread from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.ThreadGroup from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.util.Dictionary from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.util.Map from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.util.Hashtable from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.util.Properties from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.reflect.AccessibleObject from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.reflect.Member from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.reflect.Field from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.reflect.Method from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.reflect.Constructor from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded sun.reflect.MagicAccessorImpl from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded sun.reflect.MethodAccessor from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded sun.reflect.MethodAccessorImpl from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded sun.reflect.ConstructorAccessor from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded sun.reflect.ConstructorAccessorImpl from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded sun.reflect.DelegatingClassLoader from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.util.Collection from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.util.AbstractCollection from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.util.List from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.util.AbstractList from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.util.RandomAccess from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.util.Vector from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.StringBuffer from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.nio.Buffer from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded sun.misc.AtomicLong from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded sun.misc.AtomicLongCSImpl from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.Boolean from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.Character from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.Number from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.Float from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.Double from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.Byte from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.Short from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.Integer from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.Long from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.NullPointerException from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.ArithmeticException from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.StrictMath from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Dynamic-linking native method java.lang.StrictMath.pow ... JNI]
[Dynamic-linking native method java.lang.Float.intBitsToFloat ... JNI]
[Dynamic-linking native method java.lang.Double.longBitsToDouble ... JNI]
[Dynamic-linking native method java.lang.Float.floatToIntBits ... JNI]
[Dynamic-linking native method java.lang.Double.doubleToLongBits ... JNI]
[Dynamic-linking native method java.lang.Object.registerNatives ... JNI]
[Registering JNI native method java.lang.Object.hashCode]
[Registering JNI native method java.lang.Object.wait]
[Registering JNI native method java.lang.Object.notify]
[Registering JNI native method java.lang.Object.notifyAll]
[Registering JNI native method java.lang.Object.clone]
[Loaded java.io.ObjectStreamField from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.util.Comparator from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Loaded java.lang.String$CaseInsensitiveComparator from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Dynamic-linking native method java.lang.System.registerNatives ... JNI]
[Registering JNI native method java.lang.System.currentTimeMillis]
[Registering JNI native method java.lang.System.arraycopy]
[Dynamic-linking native method java.lang.Thread.registerNatives ... JNI]
[Registering JNI native method java.lang.Thread.start]
[Registering JNI native method java.lang.Thread.stop0]
[Registering JNI native method java.lang.Thread.isAlive]
[Registering JNI native method java.lang.Thread.suspend0]
[Registering JNI native method java.lang.Thread.resume0]
[Registering JNI native method java.lang.Thread.setPriority0]
[Registering JNI native method java.lang.Thread.yield]
[Registering JNI native method java.lang.Thread.sleep]
[Registering JNI native method java.lang.Thread.currentThread]
[Registering JNI native method java.lang.Thread.countStackFrames]
[Registering JNI native method java.lang.Thread.interrupt0]
[Registering JNI native method java.lang.Thread.isInterrupted]
[Registering JNI native method java.lang.Thread.holdsLock]
[Loaded java.security.AccessController from C:\Program Files\Java\j2re1.4.2_01\lib\rt.jar]
[Dynamic-linking native method java.security.AccessController.getStackAccessControlContext ... JNI]

An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at PC=0x805C5F8
Function=[Unknown.]
Library=C:\Program Files\Serena\vm\common\jre\win32\bin\client\jvm.dll

NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.


Current Java thread:
at java.security.AccessController.getStackAccessControlContext(Native Method)
at java.security.AccessController.getContext(Unknown Source)
at java.lang.Thread.init(Unknown Source)
at java.lang.Thread.<init>(Unknown Source)

Dynamic libraries:
0x00400000 - 0x006D1000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\Struzzo.exe
0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll
0x7C800000 - 0x7C8F5000 C:\WINDOWS\system32\kernel32.dll
0x10000000 - 0x1007F000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\tls7012d.dll
0x7E410000 - 0x7E4A0000 C:\WINDOWS\system32\USER32.dll
0x77F10000 - 0x77F57000 C:\WINDOWS\system32\GDI32.dll
0x76080000 - 0x760E5000 C:\WINDOWS\system32\MSVCP60.dll
0x77C10000 - 0x77C68000 C:\WINDOWS\system32\msvcrt.dll
0x4A800000 - 0x4A8E5000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\icuuc36.dll
0x4AD00000 - 0x4B6B2000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\icudt36.dll
0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll
0x42C10000 - 0x42CDF000 C:\WINDOWS\system32\WININET.dll
0x77F60000 - 0x77FD6000 C:\WINDOWS\system32\SHLWAPI.dll
0x00330000 - 0x00339000 C:\WINDOWS\system32\Normaliz.dll
0x42990000 - 0x429D5000 C:\WINDOWS\system32\iertutil.dll
0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll
0x00340000 - 0x003C9000 C:\WINDOWS\system32\HHCTRL.OCX
0x7C9C0000 - 0x7D1D7000 C:\WINDOWS\system32\SHELL32.dll
0x773D0000 - 0x774D3000 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2982_x-ww_ac3f9c03\COMCTL32.dll
0x774E0000 - 0x7761D000 C:\WINDOWS\system32\ole32.dll
0x77120000 - 0x771AB000 C:\WINDOWS\system32\OLEAUT32.dll
0x68000000 - 0x681CF000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\StCmn.dll
0x76780000 - 0x76789000 C:\WINDOWS\system32\SHFOLDER.dll
0x76D60000 - 0x76D79000 C:\WINDOWS\system32\iphlpapi.dll
0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll
0x71B20000 - 0x71B32000 C:\WINDOWS\system32\MPR.dll
0x12000000 - 0x12232000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\xmlengine.dll
0x5F800000 - 0x5F8F2000 C:\WINDOWS\system32\MFC42u.DLL
0x4E000000 - 0x4E069000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\SFL300ASU.dll
0x763B0000 - 0x763F9000 C:\WINDOWS\system32\comdlg32.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x003D0000 - 0x003E3000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\RWUXThemeSU.dll
0x4C000000 - 0x4C1E7000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\OT900ASU.dll
0x006E0000 - 0x00728000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\vc6-re200l.dll
0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32\WSOCK32.dll
0x684B0000 - 0x6864E000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\StylusHlp.dll
0x68990000 - 0x689D6000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\StXMLCmn.dll
0x68650000 - 0x686CE000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\SmartEdit2.dll
0x681E0000 - 0x68204000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\StPreview.dll
0x42CF0000 - 0x42E17000 C:\WINDOWS\system32\urlmon.dll
0x03000000 - 0x03118000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\dbghelp.dll
0x76390000 - 0x763AD000 C:\WINDOWS\system32\IMM32.DLL
0x5FD00000 - 0x5FD0D000 C:\WINDOWS\system32\MFC42LOC.DLL
0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32\UXTHEME.DLL
0x74720000 - 0x7476B000 C:\WINDOWS\system32\MSCTF.dll
0x755C0000 - 0x755EE000 C:\WINDOWS\system32\msctfime.ime
0x0FFD0000 - 0x0FFF8000 C:\WINDOWS\system32\rsaenh.dll
0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32\Secur32.dll
0x769C0000 - 0x76A73000 C:\WINDOWS\system32\USERENV.dll
0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32\netapi32.dll
0x20000000 - 0x202C5000 C:\WINDOWS\system32\xpsp2res.dll
0x732E0000 - 0x732E5000 C:\WINDOWS\system32\RICHED32.DLL
0x74E30000 - 0x74E9C000 C:\WINDOWS\system32\RICHED20.dll
0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll
0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x76FD0000 - 0x7704F000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x42EF0000 - 0x434BD000 C:\WINDOWS\system32\ieframe.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32\PSAPI.DLL
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x75E90000 - 0x75F40000 C:\WINDOWS\system32\SXS.DLL
0x77B40000 - 0x77B62000 C:\WINDOWS\system32\appHelp.dll
0x435D0000 - 0x43943000 C:\WINDOWS\system32\mshtml.dll
0x746C0000 - 0x746E9000 C:\WINDOWS\system32\msls31.dll
0x68210000 - 0x6824C000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\Plugins\dbgmgr.dll
0x68250000 - 0x682CD000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\Plugins\debugger.dll
0x68A60000 - 0x68AD0000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\Plugins\flat.dll
0x68F50000 - 0x6907A000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\Plugins\pipeline.dll
0x69090000 - 0x69245000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\Plugins\presentation.dll
0x68D00000 - 0x68EE0000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\XQilla.dll
0x682D0000 - 0x684AA000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\Plugins\stylus.dll
0x689E0000 - 0x68A5C000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\MapperCmn.dll
0x5EDD0000 - 0x5EDE7000 C:\WINDOWS\system32\OLEPRO32.DLL
0x7D1E0000 - 0x7D49E000 C:\WINDOWS\system32\msi.dll
0x76B20000 - 0x76B31000 C:\WINDOWS\system32\atl.dll
0x68F00000 - 0x68F4E000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\Plugins\wsedit.dll
0x68AD0000 - 0x68B41000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\Plugins\xmldiff.dll
0x686D0000 - 0x6898E000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\Plugins\xmledit.dll
0x68B50000 - 0x68CF9000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\Plugins\xquery.dll
0x02500000 - 0x02521000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\Stylla.dll
0x4A900000 - 0x4A9D5000 C:\Program Files\Stylus Studio 2007 XML Enterprise Suite Release 2\bin\icuin36.dll
0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll
0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32\winrnr.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x02540000 - 0x02550000 C:\Program Files\Serena\vm\devint\bin\PVCS_IFC.DLL
0x02560000 - 0x02587000 C:\Program Files\Serena\vm\devint\bin\ifc_scc.dll
0x5F400000 - 0x5F4F2000 C:\Program Files\Serena\vm\devint\bin\MFC42.DLL
0x02590000 - 0x025A2000 C:\Program Files\Serena\vm\devint\bin\IFC_Services.dll
0x025B0000 - 0x025BC000 C:\Program Files\Serena\vm\devint\bin\SccSession.dll
0x025C0000 - 0x025CC000 C:\Program Files\Serena\vm\devint\bin\DialogIntegration.dll
0x025D0000 - 0x0266D000 C:\Program Files\Serena\vm\devint\bin\PvcsVmVCP.dll
0x02670000 - 0x02687000 C:\Program Files\Serena\vm\devint\bin\pvcspcli.dll
0x02690000 - 0x026AA000 C:\PROGRA~1\Serena\vm\common\bin\win32\pvcsjlib.dll
0x026B0000 - 0x0274E000 C:\PROGRA~1\Serena\vm\common\bin\win32\pvcsfscli.dll
0x02750000 - 0x0275E000 C:\PROGRA~1\Serena\vm\common\bin\win32\pvcsini.dll
0x02760000 - 0x0283A000 C:\PROGRA~1\Serena\vm\common\bin\win32\iconv.dll
0x02840000 - 0x02910000 C:\PROGRA~1\Serena\vm\common\bin\win32\LIBEAY32.dll
0x02910000 - 0x02937000 C:\PROGRA~1\Serena\vm\common\bin\win32\SSLEAY32.dll
0x02D80000 - 0x02D93000 C:\Program Files\Serena\vm\devint\bin\ActivityMonitor.dll
0x024F0000 - 0x024FF000 C:\Program Files\Serena\vm\devint\bin\COMSession.dll
0x02DA0000 - 0x02DBD000 C:\Program Files\Serena\vm\devint\bin\IFC_GUI.dll
0x08000000 - 0x08138000 C:\Program Files\Serena\vm\common\jre\win32\bin\client\jvm.dll
0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll
0x6BD00000 - 0x6BD0D000 C:\WINDOWS\system32\SYNCOR11.DLL
0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32\RASAPI32.dll
0x76E90000 - 0x76EA2000 C:\WINDOWS\system32\rasman.dll
0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32\TAPI32.dll
0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll
0x77C70000 - 0x77C93000 C:\WINDOWS\system32\msv1_0.dll
0x02FC0000 - 0x02FC7000 C:\Program Files\Serena\vm\common\jre\win32\bin\hpi.dll
0x03120000 - 0x0312E000 C:\Program Files\Serena\vm\common\jre\win32\bin\verify.dll
0x03130000 - 0x03149000 C:\Program Files\Serena\vm\common\jre\win32\bin\java.dll
0x03150000 - 0x0315E000 C:\Program Files\Serena\vm\common\jre\win32\bin\zip.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\system32\sensapi.dll
0x055C0000 - 0x055CF000 C:\Program Files\Serena\vm\common\jre\win32\bin\net.dll
0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32\rasadhlp.dll
0x05DE0000 - 0x05E1D000 C:\Program Files\Serena\vm\common\bin\win32\pvcsjvms.dll
0x05E20000 - 0x05EDE000 C:\Program Files\Serena\vm\common\bin\win32\vmwfdtk.dll
0x05EE0000 - 0x05EF2000 C:\Program Files\Serena\vm\common\bin\win32\pvcsldap.dll
0x06010000 - 0x06034000 C:\Program Files\Serena\vm\common\bin\win32\NSLDAP32V50.dll
0x06040000 - 0x0604A000 C:\Program Files\Serena\vm\common\bin\win32\NSLDAPSSL32V50.dll
0x06050000 - 0x06056000 C:\Program Files\Serena\vm\common\bin\win32\NSLDAPPR32V50.dll
0x30000000 - 0x30031000 C:\Program Files\Serena\vm\common\bin\win32\libnspr4.dll
0x06060000 - 0x06067000 C:\Program Files\Serena\vm\common\bin\win32\libplc4.dll
0x06070000 - 0x060B9000 C:\Program Files\Serena\vm\common\bin\win32\nss3.dll
0x060C0000 - 0x0610E000 C:\Program Files\Serena\vm\common\bin\win32\softokn3.dll
0x06110000 - 0x06116000 C:\Program Files\Serena\vm\common\bin\win32\libplds4.dll
0x06120000 - 0x0613B000 C:\Program Files\Serena\vm\common\bin\win32\ssl3.dll
0x05DD0000 - 0x05DDC000 C:\Program Files\Serena\vm\common\bin\win32\NsNtNT.DLL
0x067C0000 - 0x067D5000 C:\Program Files\Serena\vm\common\bin\win32\pvcsjfs.dll
0x068F0000 - 0x06A02000 C:\Program Files\Serena\vm\common\jre\win32\bin\awt.dll
0x06A10000 - 0x06A61000 C:\Program Files\Serena\vm\common\jre\win32\bin\fontmanager.dll
0x06B70000 - 0x06B75000 C:\Program Files\Serena\vm\common\bin\win32\mljlib.dll
0x06B80000 - 0x06C37000 C:\Program Files\Serena\vm\common\bin\win32\mlclient.dll
0x7C340000 - 0x7C396000 C:\WINDOWS\system32\MSVCR71.dll
0x74290000 - 0x74294000 C:\WINDOWS\system32\icmp.Dll
0x75CF0000 - 0x75D81000 C:\WINDOWS\system32\MLANG.dll
0x07170000 - 0x072A6000 C:\Program Files\Java\j2re1.4.2_01\bin\client\jvm.dll
0x011C0000 - 0x011C7000 C:\Program Files\Java\j2re1.4.2_01\bin\hpi.dll
0x011E0000 - 0x011EE000 C:\Program Files\Java\j2re1.4.2_01\bin\verify.dll
0x011F0000 - 0x01208000 C:\Program Files\Java\j2re1.4.2_01\bin\java.dll
0x01210000 - 0x0121D000 C:\Program Files\Java\j2re1.4.2_01\bin\zip.dll
0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\imagehlp.dll

Heap at VM Abort:
Heap
def new generation total 576K, used 0K [0x202d0000, 0x20370000, 0x207b0000)
eden space 512K, 0% used [0x202d0000, 0x202d0190, 0x20350000)
from space 64K, 0% used [0x20350000, 0x20350000, 0x20360000)
to space 64K, 0% used [0x20360000, 0x20360000, 0x20370000)
tenured generation total 1408K, used 0K [0x207b0000, 0x20910000, 0x242d0000)
the space 1408K, 0% used [0x207b0000, 0x207b0000, 0x207b0200, 0x20910000)
compacting perm gen total 4096K, used 281K [0x242d0000, 0x246d0000, 0x282d0000)
the space 4096K, 6% used [0x242d0000, 0x243167b8, 0x24316800, 0x246d0000)

Local Time = Thu Dec 13 09:06:28 2007
Elapsed Time = 0
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_01-b06 mixed mode)
#
# An error report file has been saved as hs_err_pid760.log.
# Please refer to the file for further information.
#

Postnext
Alberto MassariSubject: Stylus Studio crashing
Author: Alberto Massari
Date: 13 Dec 2007 10:42 AM
Hi Mike,
if it were Stylus' fault, we could do something more than trying to guess what's going wrong... It's definitely the interaction between the two JVM being loaded at the same time, with some JNI in the middle to make things even more fuzzy.
From the log it looks you are still loading the Sun 1.4.2 JRE; can you try again, after selecting the Serena JVM in the Tools | Options | Java Virtual Machine?

Also, can you open a DOS prompt, and perform these commands?

cd C:\Program Files\Serena\vm\common\jre\win32\bin
java -version

Thanks,
Alberto

Postnext
Mike GrachevSubject: Stylus Studio crashing
Author: Mike Grachev
Date: 13 Dec 2007 11:49 AM
>Hi Mike,
>if it were Stylus' fault, we
>could do something more than
>trying to guess what's going
>wrong...

I'm just trying to work with file that is under PVCS source control. Can you explain the fact that it would be working OK after re-installation and registry clean up and then fail later?

>From the log it looks you are
>still loading the Sun 1.4.2
>JRE;

I was trying to match Serena JVM and Sun JVM as close as possible. For some reason Stylus can't work with Serena JVM.

> can you try again, after
>selecting the Serena JVM in
>the Tools | Options | Java
>Virtual Machine?

If I switch everything to Serena JVM the I see "Java Runtime Environment initialization failed" in the about window and nothing in the output window.

>
>Also, can you open a DOS
>prompt, and perform these
>commands?

Not a problem:

java version "1.4.2_08"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_08-b03)
Java HotSpot(TM) Client VM (1.4.2_08-b03 mixed mode)

>Thanks,
>Alberto

Postnext
Alberto MassariSubject: Stylus Studio crashing
Author: Alberto Massari
Date: 13 Dec 2007 12:28 PM
Hi Mike,
the fact that the crash doesn't occur after a registry cleanup could be related to the fact that the project being loaded by default is not the one bound to PVCS, so it's possible that you are loading the Sun JRE before the PVCS one.
A quick check would be to uncheck the setting Upon Startup: Open Last Project from the Application Settings page of the Tools | Options page, close Stylus, open it again, show the About box to force the loading of the JVM and then load the project bound to PVCS.

BTW, the Sun and the PVCS JVM are a little different (1.4.2_01-b06 and 1.4.2_08-b03); you could also try installing the SUN 1.4.2_08 from http://javashoplm.sun.com/ECom/docs/Welcome.jsp?StoreId=22&PartDetailId=j2re-1.4.2_08-oth-JPR&SiteId=JSC&TransactionId=noreg

Alberto

Postnext
Mike GrachevSubject: Stylus Studio crashing
Author: Mike Grachev
Date: 13 Dec 2007 05:03 PM
>Hi Mike,

>A quick check would be to
>uncheck the setting Upon
>Startup: Open Last Project
>from the Application Settings
>page of the Tools | Options
>page, close Stylus, open it
>again, show the About box to
>force the loading of the JVM
>and then load the project
>bound to PVCS.

This trick actually worked :) So now the question is what to do to force it to load JVM on start-up?

>BTW, the Sun and the PVCS JVM
>are a little different
>(1.4.2_01-b06 and
>1.4.2_08-b03); you could also
>try installing the SUN
>1.4.2_08 from

I just did it and got the same error. I will see what can be done but at least for now I have a workaround. Thanks.

Mike.

>http://javashoplm.sun.com/ECom
>/docs/Welcome.jsp?StoreId=22&a
>mp;PartDetailId=j2re-1.4.2_08-
>oth-JPR&SiteId=JSC&Tra
>nsactionId=noreg
>
>Alberto

Posttop
Alberto MassariSubject: Stylus Studio crashing
Author: Alberto Massari
Date: 14 Dec 2007 03:16 AM
Hi Mike,
I think we are going to change Stylus so that it forces the loading of the JVM chosen by the user before loading the source control provider.

Alberto

 
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