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James HansonSubject: Do I have to download new version? Can't I just upgrade?
Author: James Hanson
Date: 29 Jun 2007 11:57 AM
When I go to Help, Check for latest version, it brings me to a web page that allows me to buy or download. Do I have to download and re-install? Can't I just upgrade to the latest version?

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Minollo I.Subject: Do I have to download new version? Can't I just upgrade?
Author: Minollo I.
Date: 29 Jun 2007 12:07 PM
You need to download the new version (corresponding to your current edition/suite); the downloaded package will just update your existing installation.

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James HansonSubject: Do I have to download new version? Can't I just upgrade?
Author: James Hanson
Date: 29 Jun 2007 12:10 PM
Will I retain my license information?

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Minollo I.Subject: Do I have to download new version? Can't I just upgrade?
Author: Minollo I.
Date: 29 Jun 2007 12:19 PM
It will.

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James HansonSubject: Do I have to download new version? Can't I just upgrade?
Author: James Hanson
Date: 29 Jun 2007 12:28 PM
Just so you know, that didn't work at all. I now have 2 unregistered stylus studios on my system. How do I activate this again?

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Minollo I.Subject: Do I have to download new version? Can't I just upgrade?
Author: Minollo I.
Date: 29 Jun 2007 12:49 PM
Then you didn't download an update package foryour existing version (like from v2007 Release 2 BL894d to v2007 Release 2 BL894i); you downloaded an upgrade (like from v2007 to v2007 Release 2).

Not a problem anyway; you will need to choose which version you want to keep using, and then reactivate it using the same activation key you used in the past; if you don't have it handy, please drop us an email at stylus-field-report@progress.com, and we email that to you.

 
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